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CCTV, lighting and cleanliness in car parks

Head of service

Mike Artherton

Date

October 2009

Service provided, number of staff and equipment

CCTV - the CCTV control centre provides up to three CCTV operators to proactively monitor and record, 24 hours a day seven days a week, 364 days per year.
Cleanliness - two cleaners working 8.30am to 4pm on foot. Under the control of the car parks manager covering all car parks. Need to review this comment - also early morning cleanse not detailed Monday to Saturday.

Specification

CCTV

Currently the only car park that has a full system of CCTV is Theatre Royal car park, although this system needs upgrading.
All other multi-storey car parks have either no cameras or only partial coverage, mainly on exits/entrances but not on levels of the car parks.
Currently provide full system of CCTV in Theatre Royal car park. Mayflower East and Charles Cross car parks have no CCTV.
Western Approach provides CCTV at exit/entrance points and stairwells.
There is no CCTV in the parking areas of Western Approach. Mayflower West only has CCTV on the top open areas.

Lighting

Lighting in stairwells replaced within one day.
Lighting on levels of the car parks replaced when a number of lights are broken and then programmed in for repair/replacement on ad-hoc basis.
Lighting should meet British Standard 5489 (Part 9).
Theatre Royal, Regent Street and Western Approach car parks do not meet this specification.

Cleanliness

Responsibilities including removal of offensive graffiti, cleaning of spills, rubbish, waste etc. Cleaners are on foot and are not provided with transport.
Any offensive material or waste that is a threat to public safety is removed in one hour.
Any other cleaning call outs are prioritised and dealt with as and when possible.
Stairwells jet washed once every three years. Anti-fungal treatment and re-decoration carried out once every five years. (However, if risk to health and safety cleaned within 1 hour).
Jet washing stairwells - once every three years.
Anti-fungal and paint - once every five years.
Must meet health and safety requirements (Health and Safety At Work Act 1974) and also Section 17 - Community Safety (Section 17 Crime and Disorder Act 1998).

Performance measure

As above.

Boundary area

BID area.

Proposed BID additional activity

CCTV and lighting - introduce CCTV and lighting into all five surface level car parks and yards that currently lack these facilities. Introduce crime reduction measures in all car parks to gain secure car park status, including signage, foot patrols and secure access.
Cleanliness - rapid response, high visibility clean team on duty seven days per week to enhance the level of cleansing and maintenance above the council's existing provision. One hour response time on most cleaning issues including litter, food waste, car parks, planters and spillages.

Cost of BID additional activity