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Contact

Mail :
City Centre Company
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 305435
Email :
citycentre@plymouth.gov.uk

Related pages

Child safe

CCTV, lighting and cleanliness in car parks

Baseline activity

CCTV, lighting and cleanliness in car parks

Head of service

Steve Moore

Date

January 2005

Service provided, number of staff and equipment

  • CCTV

    The CCTV control centre provides up to 3 CCTV operators to proactively monitor and record, 24 hours a day 7 days a week, 364 days per year.
  • Cleanliness

    2 cleaners working 8.30am - 4pm on foot. Under the control of the car parks manager covering all car parks. Need to review this comment - also early morning cleanse not detailed Monday - Saturday.

Specification

CCTV

  • Currently the only car park that has a full system of CCTV is Theatre Royal car park, although this system needs upgrading.
  • All other Multi-Storey car parks have either no cameras or only partial coverage, mainly on exits/entrances but not on levels of the car parks.
  • Currently provide full system of CCTV in Theatre Royal car park. Mayflower East and Charles Cross car park have no CCTV.
  • Western Approach provides CCTV at exit/entrance points and stairwells.
  • There is no CCTV in the parking areas of Western Approach. Mayflower West only has CCTV on the top open areas.

Lighting

  • Lighting in stairwells replaced within 1 day.
  • Lighting on levels of the car parks replaced when a number of lights are broken and then programmed in for repair/replacement on ad-hoc basis.
  • Lighting should meet British Standard 5489 (Part 9).
  • Theatre Royal, Regent Street and Western Approach car parks do not meet this specification.

Cleanliness

  • Responsibilities including removal of offensive graffiti, cleaning of spills, rubbish, waste etc. Cleaners are on foot and are not provided with transport.
  • Any offensive material or waste that is a threat to public safety is removed in 1 hour.
  • Any other cleaning call outs are prioritised and dealt with as and when possible.
  • Stairwells jet washed once every 3 years. Anti-fungal treatment and re-decoration carried out once every 5 years. (However, if risk to Health and Safety cleaned within 1 hour).
  • Jet washing stairwells - once every 3 years.
  • Anti-fungal and paint - once every 5 years.
  • Must meet Health and Safety requirements (Health and Safety At Work Act 1974) and also Section 17 - Community Safety (Section 17 Crime and Disorder Act 1998).

Performance measure

As above.

Boundary area

BID area.

Proposed BID additional activity

  • CCTV and lighting

    Introduce CCTV and lighting into all five surface level car parks and yards that currently lack these facilities. Introduce crime reduction measures in all car parks to gain secure car park status, including signage, foot patrols and secure access.
  • Cleanliness

    Rapid response, high visibility clean team on duty 7 days per week to enhance the level of cleansing and maintenance above the council’s existing provision. One hour response time on most cleaning issues including litter, food waste, car parks, planters and spillages.

Cost of BID additional activity

  • TV and Lighting: £75,000
  • Safer Car Parks: £50,000
  • Cleanliness: £275,000

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