Access for visitors

Level access

Access to our ground floor is available for wheelchair users from the rear of our main building on Tavistock Place. If you think you will need to access the Museum from this entrance it would be helpful if you could telephone us in advance to let us know. If this isn't possible, please ring the bell next to the door and a member of our front of house team will come to assist you.

Lift access

A lift providing access to our upper floor galleries is available on request. If you think you will need to access the lift during your visit to the Museum it would be helpful if you could telephone us in advance to let us know. If this isn't possible, please let a member of our front of house team know upon your arrival.

Wheelchair

A wheelchair is available on request. If possible, please telephone us in advance of your visit to let us know.

Help available

Assistance is available in our main building at all times if you require it. We would be grateful if you could telephone us in advance on 01752 304774 to let us know.

Superb staff

Members of our Visitor Services Team were praised recently for the service they provide:

"My disabled husband and I went the City Museum and Art Gallery to see the wonderful Turner exhibition. It was wonderful, and our visit was enhanced by the help of the staff and the lift with access to the gallery. Everyone was friendly, extremely helpful and nothing was too much trouble. Well done to all the staff; they are a credit."

Evening Herald, 21 August 2006