Rubbish collection

Rubbish and recycling collection days across the city will change from Monday 3 November as part of a drive to improve the service and increase recycling.

To find out when your rubbish and recycling is collected please visit our Which Day Bin Day website.

We collect rubbish that can't be recycled once a week. Householders are given a 240 litre brown wheeled bin, or if they don’t have the room to store or put out a bin for collection, they are given a reusable plastic bag.

What is taken in the brown bin or bag?

Examples of things you can put into your brown bin are:

• Cling film
• Cosmetics and creams
• Crisp packets
• Disposable nappies
• Domestic batteries
• Dust (from vacuum cleaners)
• Food waste that cannot be composted at home
• Plastic bags
• Polystyrene
• Pyrex
• Sweet wrappers
• Tetra packs
• Toys
• Videotapes

If you have a reusable plastic bag, items in the bag should be bagged up in plastic bags.

Hazardous waste and chemicals must be taken to the household waste recycling centres.

What cannot go in the brown bin or bag?

• Asbestos
• Car batteries
• Chemicals
• Computer monitors
• Flammable items
• Fluorescent tubes
• Heavy items
• Hot ash
• Liquids
• Oil filters
• Paint
• Rubble or builders waste

Please put your bin or bag on the boundary of your property by 6.30am on the day of your collection (but not before 6.30pm the night before).

Assisted collections

If you are not able to put your bin out for collection due to age or disability and there is no one in your household that can help, you may be eligible for our assisted collection. You can download an application form from the documents table below, or contact us for more information.

Need extra bins?

If your home has six or more people living in it, you can ask for more containers. However, if you recycle you should have enough room in your bin or bag.

Need a smaller bin?

If your wheeled bin is too big for your household's needs and you are not producing much rubbish, please contact us and we will be happy to replace it with a smaller 140 litre bin.

Christmas collections

We recognise most homes have to deal with extra rubbish and recycling at Christmas. For the first collection after Christmas we will collect up to three extra bin bags as well as the usual bins and bags.

Missed bin?

If your bin has not been collected

• was it put out by 6.30am?
• was it at the boundary of your property?
• was it put out on the correct collection day?
• did it only contain the type of items listed above?

Call us by the end of the following working day and we will return within 48 hours (not including weekends and bank holidays) to empty your bin.

Documents

To view these documents you might need to download some software. Visit our downloads page for more information.

Application for assisted collection - an application form for assisted collection. File format Adobe Acrobat (pdf) - 161.9KB

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