Plymouth City Council
Plymouth PL1 2AA
- Plymouth City Council
Civic Centre Google map
Anyone can use our Self Service website to view information such as council tax bands, business rates rateable values, change of address and sign up for Direct Debit. It's free and you don't need to create an account.
Visit the Self Service website.
Click on the 'Register now' button under the heading 'Don't have an account?'
You will be asked for your email address and to set up a username, password and security questions.
An email will automatically be sent to your email address and you will be required to click on the link to activate your account. Once you have activated your account you will be able to log-in at any time.
In addition, you will need to request a pin number to be able to access you Council Tax, Housing Benefit, Landlord or Business Rates and will need your account reference number (this can be found on the top of your relevant council paperwork).
For security purposes the pin number will be sent to you by mail to your home address.
You will be prompted for this pin when accessing your account information.
If you have already registered, and received a PIN number from us, you can start using our Self Service website straightaway by selecting one of the following services.
Need help? View our help guide [PDF, 3.5MB]
If you have any queries regarding our Self Service website please email firstname.lastname@example.org.