Other information

Consultation

We will consult with you about important changes in the management of your home. When we have finished a consultation exercise, we will make the results available.

Access to information

We will let you see the information we keep on file about you, members of your household or your home if you ask to see it. Your access to this information will be subject to current regulations. Information will be made available at reasonable times. Charges will apply for copies of any documents.

Notices

We will deliver all letters and notices to you by hand, or send them by post to your last known address which will be considered to be the property to which the agreement refers unless you tell us your forwarding address.

We will assume that you have received all letters and notices within 72 hours if we posted them, or within 24 hours if we delivered them by hand. Any notice required to be served by virtue of common law or statute shall be considered to be validly served upon you if delivered to your last known address.

You must send any notices to either your local housing office, or to the Director of Housing Services, Plymouth City Council (see contacts opposite).