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Mail :
Council Tax Dept
Revenues and Benefits
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 304924
Email :


  • Monday 8.30am to 6pm

    Tuesday 8.30am to 6pm

    Wednesday 8.30am to 6pm

    Thursday 8.30am to 8pm

    Friday 8.30am to 6pm

    Saturday 9am to 5pm

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Council tax online services

Use our Self Service website to view your account balance and bill details, your payments and documents, sign up for e-billing and other online services.

Some sections may require you to register, and you will need a PIN number from us, but once you have done this it's free and available 24 hours a day. If you need advice on how to register please view our main Self Service page.

Self service

View your account balance, bill details, payments made, let us know if you move address, sign up for e-billing and view documents we have sent you.


Pay your council tax

View payment options or setup a Direct Debit.

Access the Self Service portal   Make an online payment





If you are a first time buyer or just moved into the area please let us know.


Moving home

If you move house or change address you need to let us know.

Register to pay council tax   Report a change of address




Single person discount

If there is only one person living in the house you might be entitled to a discount.


Disabled person relief

If you have a disability you may qualify for a reduction in your council tax.

Apply for discount   Apply for disabled relief




Search bands

View the valuation band of a specific domestic property.


Appeal your band

If you think you're paying too much council tax you can appeal.

Search council tax bands   Appeal your council tax band




Landlord tenancy changes

If you are a Landlord or Agent please tell us of all changes in your tenancy agreements when they happen.

Report a change in tenancy    

If you have any queries regarding our Self Service website please email