Housing needs and options

Homeless and allocations

Midland House - one stop housing advice in Plymouth

Anyone looking for Housing Advice, Information or Support in Plymouth will benefit from a one-stop advice shop opened by the Housing Services of Plymouth City Council.

Members of the public can come to a single point to get advice, be assessed for housing needs, make enquiries about accommodation and allocations and be signposted to other agencies in the city in the private and charitable sector.

The ground floor is also a reception point for Children's Services and the Youth Offending Team.

Comments, compliments or concerns on the services to housingfeedback@plymouth.gov.uk.

Application for housing

Applications can be made using the application form, which is available from any local housing office or can be downloaded from the documents table below. The forms include a section to indicate which area(s) you wish to be considered for housing in. For more information see the letting areas and street list pages. You can download a list of the number, type and number of bedrooms of the properties in each area from the documents table below.

Once you have made a valid application, this will be assessed and placed into a band. You will receive a letter from us, which tells you which band you have been placed in, your 'start date' in that band, together with the size of home we have assessed you as needing. A precise breakdown of the Plymouth Housing Register is also available on the getting a council or housing association home pages. This gives a detailed breakdown of the numbers in each band, as well as information about how many households are in need of homes with differing numbers of bedrooms.

You can also download the following documents from the documents table:

• Plymouth housing register application form
• Additional information about the Plymouth housing register booklet
• Letting area stock list

Homelessness

Housing and Residential Services has a homeless unit which specialises in dealing with people who are homeless, threatened with or who may have serious domestic problems at their existing home which could result in homelessness.

The City Council has a duty to investigate cases of homelessness and depending upon circumstances can help with re-housing or provide advice and assistance.

For further information contact Housing Services Homeless Unit as above.

The City Council has adopted a strategy which is available along with associated documents on the homelessness strategy page.

Sheltered housing

An applicant needs to contact the team so that an application form can be sent out to them. A sheltered housing information pack can be downloaded from the documents table below.

Once the completed application has been received a member of the Sheltered Housing Team visits the applicant to complete a needs/support assessment and their application is then considered by the sheltered housing panel.

The applicant is then notified of the priority of their application.

The Sheltered Housing Team are based at 106 Whinbank Road, Crownhill, Plymouth, PL5 3AZ.

Initial contact should be made by post, telephone 01752 306005 or by email to sheltered@plymouth.gov.uk.

Housing associations

A number of housing associations operate in Plymouth providing accommodation and/or specialist support services. Access to housing association properties is via the Plymouth housing register or nomination by Plymouth City Council.

For further details about becoming a housing association tenant or obtaining a Plymouth housing register application form contact the Council's Homeless Persons Unit on 01752 304062, 01752 304063 or 01752 304073 or contact any Council or housing association area housing office (see links opposite).

For local housing associations see links opposite.

Home2own

Home2own is designed to help:

• first time buyers
• those without the resources to buy a suitable home on the open market
• those with sufficient resources to afford to buy and sustain home ownership

For more information visit the Home2own website.

Documents

To view these documents you might need to download some software. Visit our downloads page for more information.

	Application form - Plymouth housing register application form. File format Adobe Acrobat (pdf) - 144.1KB
	Medical self-assessment form - form to be provided with the Plymouth housing register application form for medical self-assessment. File format Adobe Acrobat (pdf) - 47.4KB
	Additional information - booklet about the Plymouth housing register. File format Adobe Acrobat (pdf) - 310KB
	Sheltered housing information pack - information for potential applicants. File format Adobe Acrobat (pdf) - 141KB
	Referral form for Ship Hostel - form to be used by agencies when referring a client. File format Adobe Acrobat (pdf) - 83KB
	Letting area stock list - details of the letting area stock list. File format Adobe Acrobat (pdf) - 60KB
	Homelessness - code of guidance for Local Authorities. File format Adobe Acrobat (pdf) - 1.75MB

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