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Mail :
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 668000
Email :



  • Monday to Friday
    8.30am to 5pm


Save time... do it online with our Self Service website

Housing benefit online services

Anyone can use our Self Service website. Some sections may require you to register, and you will need a PIN number from us, but once you have done this it's free and available 24 hours a day. If you need advice on how to register please view our main Self Service page.

Benefit claimant

View benefit payments made to you, see how your benefit has been calculated and view documents we have sent to you.


View housing benefit payments that are made directly to you. See previous and next payments due and view documents we have sent to you.

Direct Debit

Setup a Direct Debit for your council tax or business rates.

Benefit claim form

Apply for Housing Benefit, Council Tax Support or Second Adult Rebate (if of pension age)

Benefit calculator

Get an estimate of what benefits and tax credits you could get, and find out about claiming specific benefits using our online calculator.

If you have any queries regarding our Self Service website please email