Access to your home

You must allow unrestricted access to the Council’s staff, contractors or agents to enter the property at any time for the purpose of inspection, maintenance, and/or repair. A minimum of 24 hours’ notice will normally be given, but in the case of emergency, no notice may be given and force may be used to enter premises.

You must allow unrestricted access to the Council’s employees, contractors or agents to enter the property to carry out statutory inspection and servicing of the gas, electrical, and other installations as may be required, for which you will receive at least seven days’ notice. If you fail to provide access to the Council to carry out such inspections and maintenance as are required by statute, legal action will be taken to enable access and you will be charged for any costs involved in that process. In the case of emergency, no notice may be given and force may be used to enter premises.

If there is a risk of damage to the property or to other properties, or of injury to people, we may need to enter the property without giving due notice.

We will charge you the cost of getting into your property if you try to prevent us from entering, or fail to let us in.

If you are vacating your home you must let us have access to your home to carry out an inspection before you leave, and to show prospective tenants the property at reasonable times.