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Plymouth - Britain's Ocean City Plymouth Newsroom, latest news and information Love Our Past New Central Library


Mail :
Customer Services
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 668000
Email :
Fax :
01752 304880

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Have your say - consultations, compliments and complaints

What's in this section:


Current consultations and how you can get involved (includes calendar of consultations)

Compliments and suggestions

If we've done an exceptional job please let us know

Complain about the council

If something isn't right please let us know and we'll try to stop it happening again

Complain about a councillor

If a councillor has done something wrong please let us know and we'll investigate

Compliment or complain about social services

A slightly different procedure to make a complaint or compliment/suggestion

Website survey

We'd really like to know what you think of the current website. Good, bad or ugly – all comments are gratefully received and it should not take more than five minutes to complete.(Alternatively you can use the 'smiley faces' in the bottom right corner to leave a comment on a specific page).

Data protection statement

We will hold personal data about you in our case files and on computer. This will include data you provide to us and information about you that other people give us in response to our enquiries. We will hold this data securely and only use it to help us to deal with your comment or complaint. You have rights under the Data Protection Act 1998 to have a copy of your personal data. There are exceptions to this right, the main one being where we feel that releasing particular information to you would prevent us from properly investigating your complaint. A fee will normally be charged.