Direct payments

  • Direct payments

    What are direct payments?

    A direct payment is money you can get instead of Services, if you prefer.

    It gives you more choice and control over how you get support.

  • Man giving advice
    A direct payments support service is in place to support people in managing the direct payment.
  • Two women at a computer

    How can I claim direct payments?

    Adult Social Care Services must assess you as needing services and can then give you money to buy the services.

  • Woman helping another woman to fill in a form

    Who will be accepted?

    The person claiming direct payments must be assessed and agree to have community care support.

    You must be able to manage all the work involved with the payments alone or with help if you need it.

    A direct payment must be paid to the you, or someone who has said that they will get the payment for you.

  • Man thinking

    You can't get a direct payment if you are held under some mental health laws.

    Direct payments should not be used to pay for services from a partner or relative in the same household.

  • Woman with her thumbs up

    People receiving direct payments cannot use them to buy long-term residential care.

    They cannot buy Local Authority or NHS services.

  • Man showing a woman a direct payment leaflet

    You can get a booklet called 'A guide to receiving direct payments from your local council' and 'A parents guide to direct payments' from the Department of Health.

  • Man talking to a woman

    For more information please contact:

    A4e Ltd
    Unit 23 Mary Seacole Road
    Millfields
    Plymouth
    PL1 3JY

  • Email

    You can email any questions you may have to

    independentliving@a4e.co.uk

  • Man showing a woman a direct payment leaflet
    The Department of Health has an easy guide document about direct payments.
  • pdf logo

    To view this document you might need to download some software. Visit our documents page for more information.

    Direct payments guide - an easy guide about direct payments.
    This is an Adobe Acrobat (pdf) document and is 765KB

  • Back to start arrow
    Go back to personalisation.