Contact

Mail :
PC Replacement Team
Chief Executive's Dept.
Plymouth City Council
Civic Centre
Plymouth PL1 2AA
Phone :
Please use email
Email :
isdpcrep@plymouth.gov.uk

Computer keyboard

Internet favourites

If you have created favourites within Internet Explorer on your machine they do not transfer to your new machine.

Before the move

  • Right click on the start button and choose explore
  • Find the documents and settings folder on the C: drive
  • Locate and expand the folder with your userid (this should be the username you log into the machine with)
  • Expand the application data folder
  • Select and copy the favourites folder
  • Paste into your F: drive folder

After the move

  • Right click on the start button and choose explore
  • Locate your saved favourites folder on the F: drive
  • Copy this folder
  • Find the documents and settings folder on the C: drive
  • Locate and expand the folder with your userid
  • Expand the application data folder
  • Paste your copy of the favourites folder – you may be asked if you want to replace the existing folder, say yes