| Office location |
| Southway Training Centre Rockfield Avenue Southway Plymouth PL6 6DX |
| IT Training Programme |
CareFirst 5 help and 'how to do'
This page is dedicated to all things CareFirst 5 related.
CareFirst is a case management system for Children's and Adult's Services; CareFirst 5 is used mainly by ASC (Adult Social Care) staff, and is delivered via Citrix on our Intranet.
It is strongly recommended that all new users to CareFirst 5 attend a training course in order to use the system effectively. Visit our IT Training Programme page to see the content of each course. You can also find out dates for CareFirst 5 training and how to apply for them (these courses are marked ‘CareFirst for ASC’).
| Adult social care - CareFirst 5 guidance notes - a detailed manual containing guidance for users of CareFirst 5 within Adult Social Care. File format Adobe Acrobat (pdf) - 1.69MB | |
| Adult social care - CareFirst 5 viewing quick reference guide - a practical guide to basic navigation of CareFirst 5. File format Adobe Acrobat (pdf) - 52.4KB | |
| Adult social care - CareFirst 5 inputting quick reference guide - a practical guide to the basic amendment of a person's details in CareFirst 5. File format Adobe Acrobat (pdf) - 55.3KB | |
| Adult social care - CareFirst 5 SAP events and activities quick reference guide - a practical guide to processing SAP events and activities in CareFirst 5. File format Adobe Acrobat (pdf) - 59.2KB | |
| Adult social care - CareFirst 5 service packages quick reference guide - a practical guide to recording service packages in CareFirst 5. File format Adobe Acrobat (pdf) - 61.3KB | |
| Adult social care - CareFirst 5 care plans quick reference guide - a practical guide to recording plans in CareFirst 5. File format Adobe Acrobat (pdf) - 53.2KB | |
| Adult social care - CareFirst 5 adult protection (part 1) quick reference guide - a practical guide to recording part 1 of the adult protection process in CareFirst 5. File format Adobe Acrobat (pdf) - 62.1KB | |
| Adult social care - CareFirst 5 adult protection (part 2) quick reference guide - a practical guide to recording part 2 of the adult protection process in CareFirst 5. File format Adobe Acrobat (pdf) - 52.1KB | |
| Adult social care - CareFirst 5 carer's assessments quick reference guide - a practical guide to recording carer's assessments in CareFirst 5. File format Adobe Acrobat (pdf) - 57.8KB | |
| Adult social care - single assessment process care cycle - diagram explaining the key events that take place during the care of a client. File format Adobe Acrobat (pdf) - 8KB | |
| Adult social care - managing duplicate records in CareFirst 5 - guidance on handling duplicate records of people in CareFirst 5. File format Adobe Acrobat (pdf) - 27.7KB | |
| CareFirst 5 roles list - list of roles and their abbreviations for people recorded on CareFirst 5. File format Adobe Acrobat (pdf) - 23.5KB | |
| Adult social care - using the A to Z folders - guidance on storing client documentation. File format Adobe Acrobat (pdf) - 663.5KB | |
| Overview quick reference guide - a brief introductory guide to using CareFirst 5 - primarily aimed at Children's social care staff. File format Adobe Acrobat (pdf) - 76.6KB | |
| Essentials quick reference guide - a brief guide to the basics of updating in CareFirst 5 - primarily aimed at Children's social care staff. File format Adobe Acrobat (pdf) - 83.6KB | |
| Data tidy up guidance notes - guidance notes for those who are required to amend data on CareFirst 5. File format Adobe Acrobat (pdf) - 69.3KB |