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Mail :
Plymouth Transport and Highways
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 668000
Email :

Useful numbers

  • Concessionary travel passes and subsidised service
    01752 668000
  • Social services and education transport
    01752 308770
  • Bus stop infrastructure
    01752 668000
  • Access Plymouth
    01752 600633


  • Traveline
    0871 200 22 33
  • Jackett's Coaches
    01752 787797
  • Plymouth Citybus Ltd/Go Cornwall Bus
    01752 662271
  • Stagecoach South West
    01752 495200
  • Target Travel
    01752 242000


  • Parking facilities
    01752 668000


Finger pressing a button on a bus

National concessionary bus pass

From Monday 30 November 2015 you will be able to apply for your bus pass at the following libraries, as well as our 1st Stop, 71 New George Street.

Customers who are eligible for a bus pass from 6 January 2016 will be able to apply from Monday 21 December 2015.

All applications made by close of business on Wednesday 23 December 2015 will be processed and cards dispatched no later than Christmas Eve.

Anyone applying on or after Christmas Eve will have their pass dispatched on Monday 4 January 2016.

What is the national concessionary bus pass?

Everyone who is resident in England and who is of pensionable age or those with certain disabilities are entitled to a bus pass giving free off-peak travel on registered local buses anywhere in England. 'Off-peak' is between 9.30am and 11pm Monday to Friday and all day at weekends and on public holidays.

In Plymouth we offer an additional benefit to our residents aged 80 years and over, and those registered blind who can travel free at any time of day up to 11pm on Mondays to Fridays and all day at weekends and on public holidays. Please note that this additional entitlement to travel before 9.30am on weekdays only applies to journeys made within Plymouth.

Existing pass holders can request a new pass offering the additional entitlement up to ten days before their 80th birthday or at any time after by emailing or calling the Public Transport team on 01752 668000.

Key publications and policies

For the answers to questions about the national concessionary bus pass please visit our frequently asked questions page.