Concessionary fare scheme authentication

When you apply for a concessionary bus pass, you need to provide two forms of authentication (one from each section below).

Section 1

You must provide proof of address; this can be a paper copy of one of the following items with your name and address

• Council tax bill
• Rental agreement
• Utility bill
• Bank statement
• Driving licence
• NHS medical card

If you cannot provide any of the above a letter from your landlord confirming residency plus proof of your landlord's name on a council tax bill can be accepted.

Section 2

You must be in one of the following nine categories and provide acceptable proof

Pensionable age and over

• Birth certificate
• Passport
• Driving licence
• Letter from The Department of Work and Pensions confirming state retirement pension
• Retirement pension card
• NHS medical card bearing name and date of birth
• Printed prescription bearing name and date of birth

Blind or partially sighted

• Current disabled persons blue badge
• Disabled persons registration card SS310
• Letter from social services confirming registration as blind or partially sighted
• Evidence from an eye specialist, for example an optometrist or consultant ophthalmologist, that you are able to be registered as blind or partially sighted

Profoundly or severely deaf

• Disabled persons registration card SS310
• Letter from social services confirming registration as profoundly or severely deaf
• An audiological report, or a report from an aural specialist that you are able to be registered as profoundly or severely deaf

Without speech

Unable to communicate orally in any language (does not include those whose speech is slow or difficult to understand because, for example, of a severe stammer)

• Disabled persons registration card SS310
• Letter confirming registration as disabled person from social services
• Letter on official paper from a medical professional that you are without speech

Have a disability, or have suffered an injury, which has a substantial and long-term adverse effect on your ability to walk

• Current disabled persons blue badge
• Disability living allowance with higher rate mobility component
• War pension with mobility supplement
• Disabled persons registration card SS310
• Letter on official paper from a medical professional confirming you cannot walk for distances up to 100m without stopping, suffering severe discomfort or without help from another person

Do not have arms or have long-term loss of the use of both arms

• Visible evidence of loss of arms
• Current disabled persons blue badge
• Disability living allowance with higher rate mobility component
• Disabled persons registration card SS310
• Letter on official paper from a medical professional confirming you have long-term loss of use of both arms

Have a learning disability

That is a state of arrested or incomplete development of mind, which includes significant impairment of intelligence and social functioning.

• Current disabled persons blue badge
• Disabled persons registration card SS310
• Letter from social services confirming registration with a learning disability
• Letter on official paper from a medical professional confirming you have a learning disability as opposed to learning difficulties

Unfit to drive for medical reasons

If you applied for a licence to drive a motor vehicle under part III of the Road Traffic Act 1988, you would have your application refused in line with section 92 of that Act (physical fitness) other. than on the grounds of persistent misuse of drugs or alcohol

• Current disabled persons blue badge
• Letter from the Driver and Vehicle Licensing Agency (DVLA) giving notice of refusal or withdrawal of licence
• Disabled persons registration card SS310
• Letter on official paper from a medical professional confirming a medical condition that would prevent licence for example epilepsy, severe mental disorder
• Other medical condition that would cause a licence to be withdrawn or refused

Disabled ex-Service Personnel

• Department for Work and Pensions (formerly Department of Social Security) certificate of pension above 80 per cent

If you can't get acceptable proof you should contact the Sustainable Transport Team for help on 01752 668000 or email publictransport@plymouth.gov.uk.

If you can't get acceptable proof and you can't sort out proof of eligibility with our Sustainable Transport Team you should contact an appropriate medical practitioner in order to get proof of disability. If you can't get such proof, you can enter into our arbitration process whereby an appointed medical practitioner will assess you with regard to eligibility. You will be responsible for the cost of this.

The categories of eligibility for a Plymouth City Council pass follow the Department for Transport guidelines to local authorities.