Our policies and procedures

Information showing the Council's policies and procedures.

Our policies and procedures for conducting council business for conducting council business

• The Council Constitution

Our policies and procedures for delivering our services

• Access to information frequently asked questions
• Access to information standing order (included within the Council Constitution)
• Environmental Policy

Our policies for recruitment and employment of staff

• Jobs and careers
• Equal opportunities and diversity
• Officer employment standing order (included within the Council Constitution)
• Single status agreement Single status agreement [132KB] which includes:
  • Flexitime policy
  • Time off in lieu
  • Overtime
  • Non-standard arrangements
  • Shift working
  • Standby arrangements
  • Local government pension scheme
• Bullying and harassment policy and procedure Bullying and harassment policy and procedure [86KB]
• Disciplinary policy and procedure Disciplinary policy and procedure [151KB]
• Grievance policy and procedure Grievance policy and procedure [92KB]
• Probationary policy Probationary policy [87KB]
• Salary scales Staff pay (salary) scales [22KB]

Our policies for customer service

• Making a complement or suggestion for improvement
• Complaints procedure for Plymouth City Council
• Complaints specifically about councillors
• Complaints specifically about schools
• Complaints specifically about the education welfare service
• Social care and health complaints, comments and compliments

Our policies

• Adult protection policies and procedures
• Asbestos Policy
• Corporate Equalities Policy
• Equality and Diversity Policy
• Environmental Policy
• Gambling Policy
• Health and Safety Policy Health and Safety Policy [123KB]
• Information security policies Information security policy [100KB]
• Library Donation Policy
• Planning Policy
• Schools – Junior Admission Policy
• Schools – Primary Admission Policy
• Schools – Secondary Admission Policy
• Swimming Pool Admissions Policy
• Records Office Education Policy
• Vehicles Emissions Policy

Other documents

• Environmental information request
• Publication scheme

Personal data policies

• Data Protection Policy Data protection policy [182KB]
• Personal information request
• The Regulation of Investigatory Powers Act
• Website Privacy Policy

If you can't find the information you need on this page please use the search, the A to Z or site map. You may also submit a Freedom of Information request.