Plymouth City Council
Plymouth PL1 2AA
- Plymouth City Council
Civic Centre Google map
Due to essential maintenance the Council Tax, Business Rates and Landlord Self Service system will be unavailable from 5pm on Thursday 6 March until 11am on Monday 10 March. Sorry for any inconvenience.
Anyone can use our Self Service website to view information such as council tax bands, business rates rateable values, change of address and sign up for Direct Debit. It's free and you don't need to create an account.
Visit the Self Service website.
Click on the 'register now' button under the heading 'don't have an account?'
You'll be asked for your email address and you'll need to set up a username, password and security questions.
An email will automatically be sent to your email address and you need to click on the link to activate your account. Once you've activated your account you can log-in at any time.
If you want to access your Council Tax or Housing Benefit information please enter your reference number (this can be found on your council tax bill or benefit entitlement letter) and click on the Access Now button. You will be asked a number of security questions before being allowed access to your account. If you cannot provide enough information you will be directed to a page where you can request a PIN number to be sent to you.
If you want to access your Business Rates or Landlord information please enter your reference number and click on the Send me a PIN button. For security purposes the PIN number will be sent to you by post to your home address. When you have received your PIN, choose the service required and enter your Business Rates or Landlord reference number and click on Enter your PIN.
If you have already registered, or received a pin number from us, you can start using our Self Service website straightaway by selecting one of the following services:
If you have any queries regarding our Self Service website please email email@example.com.