Archives and Records - How to pay
Remote payments
To make an online purchase from Plymouth and West Devon Record Office, you will need to obtain a quote from us containing a reference number.
To obtain a quote, please email your copying requirements to us at pwdro@plymouth.gov.uk
If you already have a quote with a reference number, you can pay for copies of documents using Visa, MasterCard, Solo and Switch on this website. We do not accept American Express.
You can pay by:
Select the 'Payment Type' as 'Archives & Records' from the drop-down list. The 'Reference' and 'Amount' are quoted in your email, then select 'Add' and complete your personal details as requested. When you have finished click on 'Accept'. You will then be taken to a new page which asks you to confirm payment. Please click on 'Accept' again. Make a note of the 'Receipt Number' you are given and email that to us at pwdro@plymouth.gov.uk so we can start the work.
Debit or credit card over the telephone
Call us on 01752 305940 or ++44 1752 305940 (overseas) between the hours of 9am and 4.45pm Monday to Thursday and 9am to 3.45pm on Fridays.
A sterling cheque
Cheques should be made payable to Plymouth City Council and posted to Plymouth and West Devon Record Office, Unit 3, Clare Place, Coxside, Plymouth PL4 0JW.
Please allow a period of 14 days for the copies to reach you if you are a UK resident. For overseas customers, please allow 21 days.
If you have any questions, please do not hesitate to get in contact with us at pwdro@plymouth.gov.uk
Search room
In the search room, we accept cash or cheques with a valid cheque guarantee card.
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