Consumer Information
Funded by the Office of Fair Trading and delivers in partnership with Local Authority Trading Standards Services. Advises but doesn’t recommend products/service providers.
Provides downloadable guides on house buying and selling, equity release products, buy to let products and mortgage payment protection insurance.
HM Revenue and Customs’s (HMRC) online services are a quick and convenient way for you or your authorised agents to deal with a whole range of tax, excise and benefit related issues.
Protects and promotes the interests of all gas and electricity consumers. Investigates complaints on behalf consumers who experiences problems with gas/electricity suppliers.
Tax tables/guides. Advice on online mortgages, credit cards, loans, surveys, Investments, banks, insurance, discounts on new cars, help with businesses and credit checks.
Regulator for the UK communications industries with responsibilities across television, radio telecommunications and wireless services.
Regulator of Britain’s gas and electricity industries. Promoting effective competition and regulates the monopoly of companies which run gas pipes and electricity wires.
Seeks to ensure that the water industry delivers a world class service representing best value to customers. Delivers incentives to the water companies to achieve this.
Otelo is the office of the Telecommunications Ombudsman. Set up to settle disputes between members and their customers. Investigates companies.
Lists the Ombudsmen and other complaint handling bodies who may be able to help if you have a complaint. Ombudsmen resolve certain disputes outside the courts.
Provides a mortgage strategy. Information on how to become a landlord, first time buyers guide, what ISA and Investing for Growth.
Campaigns to get a fairer deal for customers and publishes expert unbiased information to help enquirers make the right choice, whatever the item.
