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City Centre Company Plymouth City Council Plymouth PL1 2AA |
| 01752 668000 | |
| citycentre@plymouth.gov.uk |
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Environmental health
Head of service
Robin Carton
Date
October 2009
Specification
Provides advice, support and training to the business community whilst recognising that environmental health is mainly an enforcement and advisory service engaged in responding to complaints and requests for assistance/advice as well as proactive inspection and public health programs.
The service is structured into two main divisions: Commercial Service which includes, food law enforcement, health and safety enforcement, port health, infectious disease control public health awareness and Business Training Team.
Environmental protection which includes:
- Enforcement of legislation relating to public health and statutory nuisance, (noise and nuisance, co-ordination of environmental issues in an emergency, dealing with drainage and pollution problems)
- Monitoring of the environment to secure improving conditions (air quality, radiation, noise dust, industrial processes)
- Land quality
- A dog warden service
- Pest control
- Animal health and welfare
Where appropriate officers conduct a program of inspections of businesses. Premises are inspected at varying frequencies according to the risk they present. Officers will provide advice and information to traders and will identify all none conformities.
Officers will routinely sample food products for composition and hygiene tests. An annual sampling program is produced each year targeting local production and the raw materials used locally.
Performance measure
The number of:
- inspections conducted and the non conformities found
- investigations completed
- formal actions taken
- samples procured
- businesses advised
- training courses run
- requests for service completed, customer satisfaction
Non-compliance procedure
In line with the council’s enforcement policy officers will consider the level of non conformity and will either advise or take a formal enforcement action considered appropriate to achieve the desired outcomes.
Boundary area
BID area.
Proposed BID additional activity
N/A
Cost of BID additional activity
N/A