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Public conveniences

Head of service

Jane Donovan (Armada Way), Sally Perdrisat (City Market)

Date

October 2009

Number of staff and equipment

City Market

• Monday to Sunday 8am to 6pm
• One male and one female member of staff
• Disabled facilities

Armada Way

• Monday to Sunday 6am to 6pm
• One male and one female member of staff
• Disabled facilities
• Baby changing

Specification

• These facilities are regularly cleansed and have in the past won awards for cleansing standards. Open and staffed as specified above there are extended opening times for important events (for example Christmas late night shopping) and peak trading activity. The Drake Circus Shopping Centre will provide additional public conveniences at the eastern end of the city centre by Autumn 2006.
• Public toilets (ladies/gents/disabled) unlocked daily at 6am. The facility for the disabled accessed using the national RADAR key scheme.
• Two operatives cleanse the toilets.

Note: Mobile toilet cleaner to call into Armada Way toilets (ladies/gents) every two hours between 6am and 12 noon during the summer.

Performance measure

As per litter cleaning contract, graded on A to D assessment.

Non-compliance procedure

Re-work as required. Inspected daily by Street Services Team Leader.

Existing value of contract/service

Individual toilets costs are not expressed - this toilet is one of 35 throughout the city.

Boundary area

BID area.

Proposed BID additional activity

N/A

Cost of BID additional activity

N/A