Trading standards

Plymouth Trading Standards Service aims to protect and promote the safety and economic and environmental interests of Plymouth consumers and businesses. It aims to ensure that Plymouth’s prosperity is not jeopardised by unfair or illegal trading.

Particular consideration is given to the protection of customers who may be vulnerable.

The Service enforces laws concerned with the quality, quantity, marketing, description and safety of a whole range of goods and services.

If you are not a Plymouth resident you can find your local trading standards service on the Trading Standards Central website.

• Consumer advice - I'm a consumer and I want advice or to make a complaint or enquiry.
• Business advice - I'm a business and I want advice or to make a complaint or enquiry.
• About us - trading standards frequently asked questions.
• Explosives and poisons licences - how to make an on-line application for explosives registration or a poisons licence.
• What's new - latest local and national trading standards news.

Call in at the Civic Centre, Armada Way, Plymouth. It is best to telephone first for an appointment - you will then be able to see the officer who deals with the relevant area of expertise.