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Mail :
The Director of Housing Services
Community Services
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 305950
Email :
housingfeedback@plymouth.gov.uk

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Definitions used in the tenancy agreement

Agent


Anyone acting for or on behalf of Plymouth City Council.

Animal


Includes bird, insect, reptile, spider, fish.

Anti-social behaviour


Anti-social behaviour is any act, or failure to do something, which causes or is likely to cause a nuisance or harassment or which interferes with the peace, comfort or convenience of other people living in the local area. The behaviour can range from relatively minor acts, eg litter, to the very serious in nature, eg racial harassment. This behaviour can lead to legal action being taken by the Council.

Acceptable behaviour contract


An acceptable behaviour contract (ABC) is a voluntary written agreement between a person who may have been involved in anti-social behaviour and one or more local agencies whose role it is to prevent such behaviour (eg police and housing).

ABCs are most commonly used for young people but may also be used for adults.

Assignment


An assignment is to give up the rights of your tenancy in favour of a member of your family, or by way of mutual exchange.

Curtilage


The enclosed area of land adjacent to your home.

Demotion of tenancy


Demotion of a secure tenancy following a court order as a result of anti-social behaviour – similar to an introductory tenancy – with loss of rights including right to buy and right to exchange.

Exchange


Exchanging your property for another by mutual consent, subject to approval by the Council, by way of assignment.

Fixtures and fittings


Such items include kitchen units, bathrooms and sanitary ware, plumbing systems, electrical circuits, sockets, switches, lamp holders, doors and locks, glazing.

Flat


A self-contained unit of accommodation on one level – usually one of a number within a building.

Garden


Lawns, hedges, flowerbeds, trees, shrubs, outside walls and fences, and any identified piece of land belonging exclusively to the property.

Improvement


Any alteration or addition to the property.

Introductory tenancy


An introductory tenancy currently lasts for 12 months period (subject to statute). If you break the tenancy conditions we can end the tenancy in court before you become a secure tenant.

Joint tenants


Joint tenants are both responsible for all the rent and charges. That means if one joint tenant leaves we can collect all the rent, charges and any arrears from the remaining tenant. Either joint tenant can give notice to end the tenancy. The other joint tenant would then have to leave unless we decided they could stay. We will not end a joint tenancy without trying to contact both tenants.

Landlord


Us, Plymouth City Council

Local area


The whole of the estate where the property is located, including privately owned or housing association properties, and local business premises in the City of Plymouth.

Lodger


A person who pays you money to let them live in the property with you.

Maisonette


A flat with more than one floor.

Neighbours


Your neighbours include everyone living in the local area, including people who own their own homes, private landlord tenants, housing association tenants and local businesses.

Notices


For example, advising termination of tenancy or applying for right to buy.

Partners


Members of a couple in a relationship (including same sex relationships), who are cohabiting.

Property or your home


The property you live in, including any garden, but not including any shared areas.

Relative


Parents, children, grandparents, brothers, sisters, uncles, aunts, nephews, nieces, step-relatives and adopted children.

Rent


Payment made by a tenant for occupation of and services to a property. The rent may also include or have additional charges that must be paid.

Secure tenant


By law secure tenants have the right to stay in a property. We cannot remove a secure tenant from a property unless a court grants an order for possession.

Severally


Any one or all of you are responsible for the rent and all the other charges.

Shared areas


The parts of the building, which all tenants can use, for example, halls, stairways, entrances, landings, shared gardens, lawns and landscaped areas.

Sublet


Giving another person the exclusive right to live in part of the property.

Tenant


You, the person who signs the tenancy agreement.

Us, we, our or the Council


Plymouth City Council. Officers, employees, or contractors means everyone working on behalf of the Council.

Vehicle


A car, bus, lorry, motorbike, bike, boat, caravan, trailer or similar.

Visitors


Means people not living with you but who come to see you at your home.

Written permission


A letter from us giving you permission to do certain things, which may also contain conditions.

You


Everyone who signs the tenancy agreement. Joint tenants are equally responsible, either individually or together, to carry out the tenancy obligations.

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