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Contact

Mail :
Public Transport Team
Dept. of Development
Plymouth City Council
Plymouth PL1 2AA
Phone :
01752 668000
Email :
publictransport@plymouth.gov.uk

Useful numbers

  • Concessionary travel passes and subsidised service
    01752 307790
  • Social services and education transport
    01752 307427
  • Bus stop infrastructure
    01752 304496
  • Community4hire scheme
    01752 307735
  • Plymouth shopmobility and community transport
    01752 600633
  • Ring and ride
    01752 600633
  • Taxicard
    01752 600633

Ticket frequently asked questions


Why do I get a ticket?

It is a requirement of all concessionary fare scheme that all participating bus companies issue a ticket to every concessionary passenger per trip. This accurate recording is needed to allow us to accurately repay bus companies for the travel used by passengers.

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Why does my ticket often have a destination beyond where I’m going?

We repay bus companies a percentage of their commercial bus fare. This bus fare is an average and doesn’t change for each trip.

While we prefer that the bus driver records the accurate destination of the trip it doesn’t affect how much we pay the bus company if this isn't recorded accurately.

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