Object enquiry service

If you would like information on the following:

• our collections
• sites and monuments records
• environmental records and conservation advice

Please consider one of our services below or feel free to contact us.

If you would like to obtain images for study and/or publication, please visit our image service page.

Access to collections

We receive numerous requests to view objects within the collections. A selection of objects from all our collections is always on display, either at the museum in our temporary exhibitions/displays or at one of our branch museums.

It is also possible to make appointments to view specific objects that are not on show. This may take some time to organise as objects can be away on loan, receiving conservation treatment or are not readily accessible for other reasons. Occasionally the condition and fragility of an item may prevent such access, or a re-storage programme may interfere with prompt access. However, we will try to arrange suitable access when possible. Some collection areas are available as online catalogues.

Object identification service

We offer members of the public the opportunity to bring objects to the museum for assessment by our staff. This usually includes the provision of information about the item such as maker, place of origin and advice on how to care for, display or store the object(s). This frequently involves more than one member of staff or department. When necessary, help is also given about where further information may be obtained, such as other collection curators, specialists or organisations.

Valuations

Unfortunately, we are unable to authenticate or provide valuations for objects brought in for assessment. However, staff will be pleased to re-direct such matters to other sources such as auction houses and other organisations where valuations may be obtained.

Appointments

This is a popular service and staff prefer to see enquirers by appointment. This helps to minimise waiting time and disappointment if the staff member is unavailable. We would be grateful if you could contact the museum in advance to find out who to see and make an appointment.

Contact

Though help may be possible by telephone, it is often necessary to ask that enquiries are put in writing. This also helps the museum to monitor the needs of the community, both local and elsewhere. To make an appointment with a member of staff or to ask for more information please contact us on 01752 304774 or email museum@plymouth.gov.uk.