Everything you need to know

Do I have to have a garden waste collection?

No, you can take garden waste to one of our recycling centres or compost your garden waste at home.

If you wish to receive garden waste collections from your property you will need to register for a garden waste collection.

How do I register to receive garden waste collections at my property?

There is no charge for this service, but you must be registered in order to receive it. If you need garden waste collections you can register for this service online.

Register for Garden Waste Collection

How often do I need to register?

Residents will need to register for garden waste collections each year, and your registration will apply to the registered property for the whole season (usually April to October).

 

You must register for garden waste collections if you want to receive this service. If you already have a green bag supplied by us you can use the same one, once you've registered.

Your garden waste must be put out for collection in a Plymouth City Council issued bag. If you already have a bag supplied by us you can use this each year. If you need new or replacement bags you can order garden waste bags online.

It is helpful if you put your house number on the front of the bags to help our collection crews make sure they are emptying the right bag and to help prevent it becoming lost or stolen. You can use a permanent marker for this. Make sure to keep your bags somewhere secure, replacing bags has an environmental impact.

You can have up to four bags for garden waste per household.

We may remove any surplus bags that are put out.

If you have more waste than you can fit in your bags you can compost at home or take it to your nearest recycling centre. 

Not too much!

Each garden waste collector can lift around 500 bags from floor to chest height in a single day. Over the course of a week this means our crews could be lifting around 200 tonnes of waste, equivelant to two blue whales!

This is a lot, and we want to make sure our staff are safe and can go home well at the end of their hard day's work. To help us acheive this, please:

Remember, a single person must be able to easily lift the bag to chest height.

 

 

You can check the scheduled collection day for your property using the button below. Please be aware, if there is a bank holiday we will carry out collections one day later than usual.

Check your scheduled bin collection day

You can put your bags at the collection point from 6.30pm the night before your collection day. Once your garden waste has been collected you should retreive your bags and store them safely on your property as soon as possible.

Generally, you should put your garden waste bags in the same location as you present your household bins for collection.

Community collection points

If you live in an area with a community collection point please ensure your bags are marked with your property number. Unmarked bags may not be collected.

Garden waste bags should be presented at your communal bin location.

If, due to ill health or disability, you are unable to put your garden waste bags out for collection and there's no-one in your home to help you with this, you may be able to get an assisted collection.

If you already receive assisted waste collections at your property

If you already receive assisted waste collections you will automatically be given assisted garden waste collections when you register to receive this service at your property.

If you do not receive assisted waste collections at your property

If you do not currently receive assisted waste collections at your property and think that you may be eligible you can request these below. If your application is successful you will receive assisted waste collections for all garden, general and recycling waste collections at your property.

Request an Assisted Collection

If you find your bag has not been collected and has a tag attached to it, this means our crew have been unable to take it and the tag will let you know why. For more information see our Bin Tagged page.

There's no need to let us know if you move away, but if you want garden waste collections at your new house please check if the new property is registered.

Please register again with your new contact details.