Christmas and New Year information

Customer services

Our contact centre will be closed for general enquiries from 5pm on 24 December to 9am on 4 January.

From 9am to 5pm Tuesday 29 to Friday 31 December the contact centre will be open for emergency and social care services such as homelessness, safeguarding and life threatening highways issues.

Call 01752 668000 in an emergency.

You can access many council services on this website     

Rubbish and recycling

Household waste recycling centres              

Chelson Meadow is open every day except Christmas Day, Boxing Day and New Year’s Day.

Weston Mill will open on Sunday 27 December and Saturday 2 and Sunday 3 January.

Household waste collections

Normal collection day Revised collection day
Thursday 24 December - Christmas Eve Normal - Thursday 24 December
Monday 28 December (Bank Holiday) Tuesday 29 December
Tuesday 29 December Wednesday 30 December
Wednesday 30 December Thursday 31 December
Thursday 31 December Monday 4 January
Monday 4 January Tuesday 5 January
Tuesday 5 January Wednesday 6 January
Wednesday 6 January Thursday 7 January
Thursday 7 January Friday 8 January

Christmas trees

Sorry, but we won’t be running Christmas tree collection points this year. 

With COVID still affecting our staffing levels and less than 1% of households using the service last Christmas, we’ve decided not to run it this year. This means we can make sure other critical services keep running.

You can still take your tree to either of our recycling centres at Chelson Meadow or Weston Mill.

Housing

For emergency support outside of these hours please call 01752 668000. 

There is more information available if you're looking for further support agencies and services over the Christmas period.

Libraries

Libraries will close on Thursday 24 December and reopen on Monday 4 January.

Many of our library services can be found online, including access to eBooks and audiobooks, magazines and newspapers.

Follow our libraries page on Facebook and Twitter for updates on the service.

Register Office

Plymouth Register Office opening times:

  • Thursday 24 December (Christmas Eve): Open 9am to 3.30pm
  • Friday 25 December (Christmas Day): Closed
  • Saturday 26 December (Boxing Day): Closed
  • Sunday 27 December: Closed
  • Monday 28 December (Bank Holiday) Closed
  • Tuesday 29 December: Open 9am to 3.30pm
  • Wednesday 30 December: Open 9am to 3.30pm
  • Thursday 31 December (New Year's Eve): Open 9am to 3.30pm
  • Friday 1 January (New Year's Day): Closed
  • Saturday 2 January: Closed (Ceremonies only)
  • Sunday 3 January: Closed
  • Monday 4 January: Normal hours and services resume

School term dates

Check term dates and holidays to find out when the kids go back to school.

Transport

Local bus companies run special timetables over Christmas and the New Year and don't usually run on Christmas Day, Boxing Day or New Year's Day. Plan your bus journey to check when your local buses are running.

Tamar Bridge and Torpoint Ferry

The bridge and ferry don't charge a toll from midnight on 24 December to midnight on 25 December.

The Torpoint Ferry timetable changes over Christmas and the New Year but the ferry runs every day including Christmas Day.

Archives

Plymouth and West Devon Record Office closed in August in order to prepare for the move to The Box. The archive service will resume as normal at The Box in 2020.

Leisure centres and swimming pools

Find out the Christmas opening times on the websites below (look for the red banner at the top of the pages).

The Box

The Box is open Tuesday to Sunday and bank holidays throughout the festive season, apart from 25 to 28 December.

There are activities happening at The Box over the Christmas break, find out all about what’s happening and how to book tickets.