Visiting Plymouth

Updated: 6 January 2021

This page contains important information if you are:

Keeping safe

National lockdown: stay at home

You must stay at home. This is the single most important action we can all take to protect the NHS and save lives.

You must not leave your home unless necessary.

Stay 2 metres apart from anyone not in your household or bubble.

Shopping in Plymouth

Non-essential shops, leisure and entertainment venues are required to close - though click and collect services can continue and essential shops will remain open. The Shop4Plymouth website has been updated to include a 'delivery' category for businesses continuing to operate. Workplaces should stay open where people can't work from home - for example in the construction or manufacturing sectors.

For more details, Visit Plymouth has produced a comprehensive guide on COVID-19 and Shopping in Plymouth.

Travel changes and transport information

You must not leave your home unless you have a reasonable excuse (for example, for work or education purposes). If you need to travel you should stay local – meaning avoiding travelling outside of your village, town or the part of a city where you live – and look to reduce the number of journeys you make overall. The list of reasons you can leave your home and area include, but are not limited to:

  • Work, where you cannot reasonably work from home
  • Accessing education and for caring responsibilities
  • Visiting those in your support bubble – or your childcare bubble for childcare
  • Visiting hospital, GP and other medical appointments or visits where you have had an accident or are concerned about your health
  • Buying goods or services that you need, but this should be within your local area wherever possible
  • Outdoor exercise. This should be done locally wherever possible, but you can travel a short distance within your area to do so if necessary (for example, to access an open space)
  • Attending the care and exercise of an animal, or veterinary services

Parking and travel in Plymouth 

Machines in our city centre car parks no longer take cash. Customers can pay by credit and debit card or pay by RingGo, via the mobile phone app, website or by phone. Multi-storey car parks take credit and debit cards only.

We are extending our one-hour free parking offer at the Plymouth Guildhall, Plymouth Market and the Marks and Spencer car parks throughout lockdown to help people nip in to pick up essential shopping and 'click and collect' orders.

Our free car parks at Jennycliff, Mount Batten and Devil’s Point are open. Please observe social distancing while you enjoy these locations.

For all the latest updates on parking, as well as buses and other public transport, cycling and community transport (including Shopmobility and dial-a-ride) see our parking and travel page.

Staying in Plymouth as a visitor

Planning your visit

Visit Plymouth and latest COVID-19 information and advice in Plymouth statement sets out the current measures in place within the city to help you plan your visit and keep.

Together with other authorities across the South West, we have launched a campaign for responsible tourism, helping to keep our residents safe, our visitors welcome and protect our tourism and hospitality businesses. In order to keep everyone safe, we ask that visitors respect our tourism charter.  

What to do if I am sick?

If you have any symptoms of coronavirus you must follow Government guidance and self-isolate, get tested and follow further advice. Please do not ignore your symptoms.

Testing can be accessed by going to the NHS website or by calling 119. 

You will be able to either book an appointment at a drive-through or walk-through test site or ask for a home test kit. More information is available on the NHS website. Please use your holiday accommodation address.

If you feel unwell please call 111, or your regular GP.

Test results

If you test positive you must inform your accommodation provider and return home to self-isolate as long as you feel well enough and do not need to use public transport.

If you feel too unwell to travel or cannot avoid public transport please continue to self-isolate and contact 111 for further advice. If you cannot return home, you will be expected to pay all costs to your accommodation provider.

If you test negative, continue to enjoy your stay but if you need to seek medical advice, contact your home GP or 111.

Advice helpline

We are here to help.

If you have any issues, concerns or need advice on Coronavirus please email the Public Health Team at covid19@plymouth.gov.uk or call 01752 668000.

We are here to support and work with our residents and businesses. It is important that we all work together to keep our city safe.