Council Tax bands and your bill explained

Understanding your new bill

If you're having trouble understanding your council tax bill see our council tax guide below or read the new council tax bill frequently asked questions.

 Council tax bill guide [PDF, 256KB]

Submit a general enquiry below if you're still having trouble understanding your bill or if you think your bill is wrong.

Submit a General Enquiry

Your council tax bill is for the year ahead, however you can pay in monthly instalments.

If you pay monthly, this is still your payment for the whole year (12 months), but your payments are usually spread over 10 instalments (or 12) from April to January, so you get two months where you don't have to make a payment (February and March) before you start paying for the next year.

If you don't pay an instalment, you'll get a reminder notice requiring you to pay by a certain date. If you miss this, you'll be asked to pay the outstanding balance of your council tax bill for the rest of the year in one single payment. If this isn't paid, we can start recovery action.

 Council tax and budget information 2020/2021[PDF, 144KB]

Bills for 2020 to 2021

Band Total bill Police Fire Council
A £1,256.44 £147.76 £58.83 £1,049.85
B £1,465.84 £172.39 £68.63 £1,224.82
C £1,675.25 £197.01 £78.44 £1,399.80
D £1,884.65 £221.64 £88.24 £1,574.77
E £2,303.46 £270.89 £107.85 £1,924.72
F £2,722.28 £320.15 £127.46 £2,274.67
G £3,141.09 £369.40 £147.07 £2,624.62
H £3,769.30 £443.28 £176.48 £3,149.54

Bills for 2019 to 2020

Band Total bill Police Fire Council
A £1,208.76 £141.52 £57.68 £1,009.56
B £1,410.22 £165.11 £67.29 £1,177.82
C £1,611.68 £188.69 £76.91 £1,346.08
D £1,813.14 £212.28 £86.52 £1,514.34
E £2,216.06 £259.45 £105.75 £1,850.86
F £2,618.98 £306.63 £124.97 £2,187.38
G £3,021.90 £353.80 £144.20 £2,523.90
H £3,626.28 £424.56 £173.04 £3,028.68

Each property is assigned a council tax band which is determined by the Valuation Office Agency. To appeal your band, you will need to contact the Valuation Office.

A full council tax bill assumes there's two or more adults (people aged 18 or over) living in a property as their main home so if you live alone or with someone who is exempt from paying council tax you could apply for a discount.

View your council tax bill online

Use Self Service to view your council tax details online. It's free and available 24 hours a day!

View your account on Self Service

Once you've set up an account you'll be able to view your account balance, view bills, payments and documents we've sent you and set up a direct debit.

Find your council tax band

Your council tax band depends upon the valuation your property has been given by the Valuation Office Agency and is based on the market value of the property as of 1 April 1991. Your council tax bill will tell you which band your home has been given and how much you have to pay or you can use Self Service to search for your council tax band online.

Search council tax bands

Council tax bands for 2020 to 2021

Band Value in 1991 Number of homes Total bill Proportion of Band D
A Up to £40,000 47,808 £1256.44 6/9
B £40,001 to £52,000 33,019 £1465.84 7/9
C £52,001 to £68,000 23,269 £1675.25 8/9
D £68,001 to £88,000 10,015 £1884.65 9/9
E £88,001 to £120,000 5,103 £2303.46 11/9
F £120,001 to £160,000 1,790 £2722.28 13/9
G £160,001 to £320,000 599 £3141.09 15/9
H Over £320,000 57 £3769.30 18/9

Appeal your council tax band

Each property is assigned a council tax band which is determined by the Valuation Office Agency. To appeal your band, you will need to contact the Valuation Office.

If you think your council tax band is wrong you can appeal your band online or by post on GOV.UK

You'll need to continue paying your council tax while the challenge is happening.

Changes to your property

If you've received a letter from us about a planning application that has been granted on your property please complete the Council Tax improvement request form.

Council Tax improvement request form

Direct debit

You can set up a direct debit online if you have a bank or building society account in your name, you're authorised to do so online and don't need another signature to authorise a payment from your account. 

Set up a Direct Debit on Self Service

We offer a weekly, fortnightly or monthly direct debit. Weekly and fortnightly direct debits are collected on a Friday and monthly direct debits are set for the 1st or 15th of each month by either 10 or 12 instalments.