Department for Environment, Food & Rural Affairs

Latest from the Department for Environment, Food & Rural Affairs

What we do

We are responsible for improving and protecting the environment. We aim to grow a green economy and sustain thriving rural communities. We also support our world-leading food, farming and fishing industries.

Defra is a ministerial department, supported by 34 agencies and public bodies.

Read more about what we do

Documents

Policy papers and consultations

See all policy papers and consultations

Transparency and freedom of information releases

See all transparency and freedom of information releases

Contact Defra

Defra Helpline

Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom

Telephone (UK only)

03459 33 55 77

Telephone (from outside the UK)

+44 20 7238 6951

The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.

We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.

Defra Rural Services helpline

Telephone

03000 200 301

Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.

Pet Travel Scheme helpline

Pet Travel Section
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom

Pet Travel Scheme helpline

0370 241 1710

Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests

Information Rights Team (IRT)
Seacole Building
4th Floor
2 Marsham Street

London
SW1P 4DF
United Kingdom

High profile groups within Defra