Food safety query
If you have a simple query about food safety you can contact us using our food safety query form.
If you wish to report a problem with a food item, hygiene of a food premise, food labelling, allergens or have a food poisoning complaint complete our food complaint form.
Safer Food Better Business (SFBB)
All food business must have a food safety management system, this can differ depending on what types of food you handle. The most widely used toolkit for caterers and retailers is the Food Standards Agency SFBB pack. These can be downloaded from the Food Standards Agency website, however we can supply printed versions of the pack, including the 12 month diary, allergen matrices and signage for £30. You can also order 12 month diary refills at £14 each.
Food safety training courses
Unfortunately, we are not currently able to offer in person food safety training
We are pleased to offer Highfield e-Learning solutions to provide you with an innovative range of online training courses. They are designed for those learners who are looking to achieve a particular qualification or need specific induction training for their new role. Our off-the-shelf range currently covers subjects such as food safety, health and safety, fire safety, licensing and health and social care.
Pricing is simple:
- Level 1 and induction courses - £21
- Level 2 courses - £27
- Level 2 Personal Licence Holder online training and sat exam - £138
- Level 3 courses are from - £159
Book an eLearning course
If you are ready to book one of the above eLearning courses please get in touch using the methods below, including your full name, email and a contact telephone number and best time to contact. One of our team will make contact with you within 3 working days to arrange payment and provide access to the course.
Don't forget to check our terms and conditions first.
Tel: 01752 398501
Email: public.protection@plymouth.gov.uk
Our opening hours are Monday to Friday 9am to 5pm we will get back to you as soon as possible after your query.
Food safety community training resources
We have made other tools and saved previous training resources. Currently we have resources available for volunteers and community groups to access or download for free. Visit our Food safety plus community page for details.