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Heads of Service - Street Scene and Waste Services

Street Scene and Waste Services

2 x Head of Service 
Grade L (£54,448 to £58,317 per annum)
Plus relocation package*

Do you want to lead a service that touches the lives of every resident and visitor to Plymouth?  Do you have the skills and experience we need as part of our ongoing modernisation programme which aims to put the customer experience at the heart of our street scene and waste service delivery?

If so, we have two new opportunities within our senior management team for experienced leaders who will help shape and modernise the Street Scene and Waste Service. 

The Service

Street Scene and Waste Services ensures the city’s environment can be used and enjoyed by everyone.  It delivers a range of highly visible and valued frontline services that touch every part of the city.  The service provides waste and recycling collection and disposal services and ensures that our streets and wider spaces are kept safe and clean.  With over 200 staff and a £17 million budget the service is vital to the city achieving its vision to be one of Europe’s most vibrant waterfront cities where an outstanding quality of life is enjoyed by everyone.  

The Roles

Both roles will have responsibility for the strategic direction for the service and are critical to our ambitious plans for the service.  Both post holders will work closely together to provide visible and cohesive leadership as the service continues improving and modernising in line with the Council’s priorities to be a welcoming, green and sustainable city that cares about the environment.  It is an exciting time in Plymouth to bring innovation to this critical frontline service.

PLA/864 Head of Service (Street Scene and Waste Business Operations)

The focus of this role is to ensure that the core operational activities including household waste collection and disposal, commercial waste, street cleansing activities and services for the maintenance of our green spaces are carried out in line with legislation and are ready for the future.  

This role offers you the opportunity to manage complex change projects, working with large budgets and delivering within a performance and safety focused culture ensuring that service productivity and efficiency is maximised.  You will have a full working knowledge of appropriate legislation and policy and of good practice, particularly in relation to developing and implementing innovative policies and delivering strategies for the management of operations. You will need to be educated to a degree level in a relevant discipline and/or associated membership of a recognised institute or body.

Role profile

PLA/863 Head of Service (Street Scene and Waste Policy, Performance and Business Development)

The focus of this role is about delivering a performance culture with compliance, performance standards, quality management and appropriate risk management controls maintained across all aspects of the service

You will lead and support the management team in developing innovative ways of delivering high quality and efficient service processes and procedures which meets statutory guidelines, national and local standards.  You will also work strategically to influence the local and national agenda, including working with Central Government on national initiatives.

You will have proven experience of leading service delivery in a performance driven culture with continuous improvement.  You will also have demonstrable experience of managing complex change projects and budgets.   You will be educated to a degree level in a relevant discipline and/or professional membership of a recognised institute.

Role profile

The Location

We are proud of Plymouth.  Plymouth is a spectacular waterfront city which has seen many exciting changes over the last few years. There has been significant cultural investment and regeneration including the redevelopment of sites such as the Royal William Yard, the opening of Plymouth Life Centre which offers one of the best sports and leisure facilities in the country, a growing events programme and a burgeoning reputation as a foodie heaven. 

Plymouth can offer an unrivalled lifestyle with its amazing green spaces, stunning waterfront and close proximity to some of the best beaches and landscapes in the UK, as well as all the advantages of a vibrant urban culture of a big city. 

As recently cited by The Guardian, “Plymouth is now officially the optimum place to buy a property in Britain, with the best balance of schools, housing, culture and scenery.”

Plymouth has a huge amount to offer and there really has never been a more exciting time to live and work in Plymouth

* We are pleased to offer financial support for successful candidates relocating to Plymouth subject to eligibility.

More information about working for us.

For an informal discussion relating to these posts please contact the Strategic Director for Place, Anthony Payne on anthony.payne@plymouth.gov.uk or telephone 01752 304170.

Closing Date:  Sunday 14 July 2019
Interview Date: Friday 16 August 2019