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Council services during lockdown

A photo of a bin lorry in a back lane

Almost all of our services will continue through the next lockdown. 

The Council has pledged to do everything it can to keep day to day services running while ensuring the safety of staff and residents.

Caring for Plymouth, the partnership between the Council, Livewell Southwest and a large number of voluntary and community sector organisations, is remobilising to help provide a vital lifeline for people who are clinically extremely vulnerable to COVID-19. Services will be focussed on people who do not have established support networks so that they can access emotional support, access to food, medicine collection and support with paying bills and accessing money.

And our economic development team is looking at the implications of the latest announcement to help businesses, particularly the hard-hit hospitality sector, to get the latest grant support available.

Bin collections and recycling centres

Refuse collections are continuing as usual and both Chelson Meadow and Weston Mill household recycling centres remain open during their normal opening hours. Opening times are here

If anyone in your home is experiencing COVID-19 symptoms, bags containing used tissues should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Streets

Our gulley and drain cleansing schedules continue to operate as usual. Street cleaning and grounds works are also continuing.

Parks, open spaces and play areas

All our parks, nature reserves and play parks remain open. If you visit a play area for exercising please use hand sanitiser before and after and think about how you long you stay, to give everyone a chance to use it safely. Please don't use play areas if you or your child aren’t feeling well.

Allotments remain open for allotment holders only.

Skate parks across the city are open. We would encourage people to only use them in accordance with the government guidance on exercise. 

Tennis courts across the city are closed.

Multi-use game areas, like basketball and five-a-side football courts, are also closed.

Please keep an eye on our Nature Plymouth Facebook page for updates.

Public toilets

Council-run public toilets remain open.

Leisure centres

Plympton Swimming Pool and Brickfields Sports Centre as well as Manadon Sports Hub are closed during the lockdown period, in line with the national guidance.

The Plymouth Life Centre will remain closed until April 2021, while urgent works are carried out inside the building.

Libraries

Nine libraries will provide Select and Collect service at the door and essential PC use by appointment. Opening hours will be from 10am until 4pm on the days that libraries are open with Central Library open on Saturdays.

North Prospect and Estover libraries will be closed as they are inside other buildings

The Library Service’s popular digital service is available and offers e-books and eMagazines, as well as eAudiobooks, eComics and eNewspapers. Online activities like Storytimes and Rhymetimes will continue.

The Box

The Box has closed. Anyone with booked tickets is being contacted about new dates. The Tourist Information Centre on the Barbican is also shut.

Registration service

The register office remains open for birth registrations, death registrations (can be made over the phone), notice of marriage appointments and virtual citizenship ceremonies

Licensing and Public Protection teams

We have a duty to ensure that businesses and venues are complying with the Government guidelines. Teams will continue to visit premises that are allowed to open to provide information and support on how to do this.

Support for vulnerable residents

Caring for Plymouth, the partnership between the Council, Livewell Southwest and a large number of voluntary and community sector organisations, is being stood up to provide a vital lifeline for people who are clinically extremely vulnerable to COVID-19.  

Support for businesses

We continue to offer support for businesses and will be administering the latest grant announced by the Government today in addition to earlier grants. We are waiting for further guidance which will be published on Invest in Plymouth as well as sending information out via the BID and Invest in Plymouth newsletters.

Plymouth Market is open for essential shopping and the one-hour 'click-and-collect' introduced in council-owned car parks at The Guildhall, Market, and Marks and Spencer, to help traders complete with the major online retailers will continue.

Education

Schools and colleges have closed in line with the Government guidance, although remain open for children of key workers and vulnerable children. Please check with your school for details.

Early years settings and childminders remain open. Please check with your provider.

Youth centres will remain open with limited access by appointment only to the public.