Coronavirus (Covid-19): Information about Parking and Travel

Page updated: 2 July 2020

Information about parking and travel disruptions.

Parking

Charging car parks

Car park charges will be reintroduced from 5 June (Friday) with continued free use for NHS staff, health and social care workers and NHS volunteers with a council approved Health, care and volunteer workers parking pass. Please follow social distancing guidance whilst using our car parks.

Machines in all council city centre car parks will no longer take cash, with customers required to pay by credit and debit card or pay by RingGo, via the mobile phone app, website or by phone - except the multi storeys which are credit and debit card only.

Parking and bus lane fines

The enforcement service is operating as normal, this includes car parks, yellow lines, footway parking, resident permit zones, disabled parking bays and all loading and unloading restrictions. All motorists should ensure they follow any signage and restrictions. Requests for enforcement should be made on our report a parking issue page.

Resident parking schemes

Residential permit restrictions will remain as they were set up, to help local people park near their homes, particularly in areas close to the city centre and to large employers.

We are asking that people continue to observe restrictions as it will help keep entrances and roads clear for emergency services and carers who need to visit the vulnerable.

Leisure car parks

Our free car parks at Jennycliff, Mount Batten and Devil’s Point have re-opened, but please observe social distancing while you enjoy these locations.

Blue Badges

We are continuing to process Blue Badge applications and renewals.

However, if you have a Blue Badge that expired on or after 1 January 2020 (or is due to expire soon) it will be valid in Council car parks and Council on-street parking areas until 30 September 2020.

This is in line with national guidance to support people during the COVID-19 pandemic.

It does not apply to private car parks.

Bus passes

We've temporarily removed time restrictions on national bus passes so that older people can take advantage of the early opening arrangements many shops are offering during the coronavirus outbreak. Find out more information.

Special arrangements are being put in place for holders of disabled persons concessionary bus passes expiring on or before 31 August 2020. We will be renewing all disabled persons passes automatically without the need for customers to provide supporting evidence. Renewed passes will be issued for a period of 12 months from the date of issue. All affected customers will be contacted by the Sustainable Transport Team over the coming weeks.

Applying for a bus pass

While our customer facing offices are closed, anyone wishing to apply for a concessionary bus pass for the first time can do so by emailing the relevant documents to publictransport@plymouth.gov.uk.

All applicants will need to provide a recent digital photograph of themselves, together with proof that they live in Plymouth. Depending on the reasons for eligibility we will also need to see proof of age or proof of disability. Full details of the documents we will accept can be found on our bus pass page. Documents can be scanned or photographed and emailed to this email address. If acceptable your new pass will be processed and you will receive it through the post within 14 days of submitting your application. If there are any issues with the documents you have provided a member of our team will email you explaining what else may be needed or the reasons why your application cannot be processed.

If your pass is lost, stolen or damaged and you wish to obtain a replacement please call us on 01752 668000. Please note that a £10 charge will be made for all replacement passes and this will need to be paid by debit or credit card at the time of your call.

Bus operators

Plymouth Citybus

Most Plymouth Citybus services have returned to timetables that are similar to their pre-coronavirus times on weekdays. For the latest updates see their COVID-19 web page.

Stagecoach

Stagecoach introduced a major uplift to their services from Sunday 14 June. More information is available on the Stagecoach website.

Stagecoach advice on staying safe can be found on their travelling safely FAQs page.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Park and ride services

Stagecoach will be introducing a major uplift on park and ride services from The George and Milehouse from Monday 15 June. The indoor customer waiting facility at The George is currently closed.

The Coypool park and ride service will also restart from Monday 15 June with a revised timetable.

Please visit the Stagecoach website for the latest timetable information.

See our park and ride page for more info.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Tamar Bridge and Torpoint Ferry

The Tamar Bridge is open and the Torpoint Ferry is running. Tolling resumed on Monday 1 June. See the Tamar Crossings website for full details.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Ferry services

A reduced Mount Batten Ferry service has now resumed. Please check the operator's website for more information and social distancing requirements.

The Cremyll Ferry is currently running to a revised timetable but will resume its normal summer timetable on Saturday 4 July. Measures are in place to support social distancing and ensure everyone’s safety – please check the Plymouth Boat Trips website before setting out. Please bear in mind that while the park at Mount Edgcumbe is open, all facilities and the house remain closed. There are a limited number of public toilets available at Cremyll and there is just one toilet at Admirals Hard (Cremyll Street), which is only for people with a radar key.

Ferries operating between the Barbican and Cawsand, and the Barbican and Royal William Yard/Mount Edgcumbe will restart on Saturday 4 July. For further information see the Plymouth Boat Trips website.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Rail services

GWR are running an hourly service between Plymouth and London in both directions, with four journeys a day in each direction continuing to/from Cornwall. However GWR are urging people to only travel if necessary.

The Tamar Valley Line is operating its normal timetable.

Cross Country services between Plymouth and Bristol are operating hourly frequency.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Coach services

Coaches are operating to and from Plymouth Coach Station but the waiting area building is closed until further notice.

National Express have resumed limited coach operations.

The Falcon is running to a limited timetable. Please refer to the Stagecoach website for full details.

Megabus have resumed services.

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

Cycling

  • Cycle training - 1-2-1 cycle training is currently available. Group training sessions are not yet running. The full service will resume as soon as possible.
  • Bike hire - please contact bike hire providers directly regarding bike hire available at the current time.
  • Looking after your bike - maintenance courses are currently not being run and open workshop evenings have also been cancelled. These services will resume as soon as possible.
  • Cycling groups - led rides are currently not being run in Plymouth. These services will resume as soon as possible.
  • Bike links - this service has resumed.

Community transport

Shopmobility is now open for wheelchair and scooter hire Monday to Saturday 10am until 2pm. Visit the Access Plymouth website or call 01752 600633.