Coronavirus (Covid-19): Information about Parking and Travel

Page updated: 18 January 2021

Latest parking and travel updates.

Parking

Charging car parks

We are currently offering one hour’s free parking in the City Market, Guildhall and Marks and Spencer (Cornwall Street) car parks to support businesses offering ‘click and collect’ services.

Apart from this, usual charges will continue to apply in our car parks, except for on-duty NHS staff, health and social care workers and NHS volunteers displaying a valid Council health, care and volunteer workers parking pass.

Please follow social distancing guidance whilst using our car parks.

Payment machines in our city centre car parks no longer take cash. Customers can pay by credit or debit card or by using RingGo (via the mobile phone app, website or by phone). Our multi-storey car parks only accept credit and debit cards.

Parking and bus lane fines

We are enforcing on and off-street restrictions as normal, including yellow lines, footway parking, resident permit zones, disabled parking bays, loading and unloading and car parks. All motorists should ensure they comply with signage and restrictions. Requests for enforcement should be made on our report a parking issue page.

Resident parking schemes

Residential permit restrictions remain as they were set up, to help local people park near their homes, particularly in areas close to the city centre and to large employers.

We are asking that people continue to observe restrictions as it will help keep entrances and roads clear for emergency services and carers who need to visit the vulnerable.

Disabled driver parking bays

Due to ongoing Coronavirus (COVID-19) pandemic, whilst in “lockdown” we are temporarily ceasing processing requests for disabled driver parking bays. “Lockdown” restrictions mean people are staying at home and working from home, only travelling when essential, resulting in more cars remaining in residential areas and this does not reflect an accurate picture of the normal available parking provision. 

Once “lockdown” restrictions are reviewed we hope this service can be reinstated. 

Leisure car parks

Our free car parks at Jennycliff, Mount Batten and Devil’s Point are open but please observe social distancing while you enjoy these locations.

Blue Badges

We are continuing to process Blue Badge applications and renewals.

Bus passes

Applying for a bus pass

While our customer facing offices are closed you can now apply for your first concessionary bus pass online. Details are on our bus pass page.  If you have any queries please contact the Sustainable Transport Team on publictransport@plymouth.gov.uk.

Renewals

Disabled persons’ concessionary bus passes expiring on or before 31 March 2021 will be renewed automatically (without holders needing to provide supporting evidence). Renewed passes will be valid for 12 months. If you hold a pass you will be contacted by our Sustainable Transport Team the month before it expires.

Buses

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

Plymouth Citybus

Plymouth Citybus will be reverting to school holiday timetables from Sunday 17 January.  

Stagecoach

Stagecoach will be reverting to school holiday timetables from Sunday 10 January. 

Park and ride services

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

The George and Milehouse services are operating but the indoor customer waiting facility at The George is currently closed. The Coypool park and ride service is operating to a revised timetable. Please visit the Stagecoach website for the latest timetable information or see our park and ride page for more information.

Tamar Bridge and Torpoint Ferry

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

The Tamar Bridge is open and the Torpoint Ferry is running. See the Tamar Crossings website for full details.

Other ferry services

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

The Mount Batten Ferry service is currently not running.

The Cremyll Ferry is running to a reduced timetable during lockdown. Measures are in place to support social distancing and ensure everyone's safety – please check the Plymouth Boat Trips website before setting out. Please bear in mind that while the park at Mount Edgcumbe is open, all facilities and the house remain closed. There are a limited number of public toilets available at Cremyll and there is just one toilet at Admirals Hard (Cremyll Street), which is only for people with a radar key.

Trains

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

GWR have timetable changes planned from Monday 11 January. Please check the GWR website for more information.

The Tamar Valley Line are operating around 80 per cent of their normal timetable. Some off-peak journeys will be replaced with minibuses. Please check the Tamar Valley Line website before setting out.

CrossCountry services between Plymouth and Bristol are operating hourly. Please check the CrossCountry Trains website before setting out.

Coaches

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

Coaches are operating to and from Plymouth Coach Station but the waiting area building is closed until further notice.

National Express are suspending all services from midnight on Sunday 10 January. Services are planned to resume from 1 March (but this date may change).

The Falcon is running to a limited timetable. Please refer to the Stagecoach website for full details.

Megabus have suspended all services to and from Plymouth until further notice.

Cycling

Cycle training has resumed on a one-to-one basis.

Led ride activities have been temporarily suspended.

Our Bike Links scheme is still accepting applications as normal.

Our cycle maintenance workshops have been temporarily suspended but we are still currently offering bike maintenance checks through Bikespace free of charge. Free Dr Bike events are still being run in workplaces around Plymouth. See our cycle maintenance page for further information.

Community transport

Shopmobility is open for wheelchair and scooter hire from 10am to 2pm, Monday to Friday. A limited dial-a-ride service is also operating but only for essential services such as visiting the doctor or supermarket. Visit the Access Plymouth website or call 01752 600633.