Coronavirus (Covid-19): Information about Parking and Travel

Page updated: 27 May 2020

Information about parking and travel disruptions.

Parking

Charging car parks

We are suspending parking charges in Council car parks as part of our efforts to support the emergency services, the NHS, care workers and key workers who are keeping our city’s residents safe.

Parking and bus lane fines

The focus will be on making sure those providing essential services are safe, which is why we will continue to enforce yellow lines, footway parking, disabled parking bays, business bays and doctors/emergency bays.

Resident parking schemes

Residential permit restrictions will remain as they were set up, to help local people park near their homes, particularly in areas close to the city centre and to large employers.

We are asking that people continue to observe restrictions as it will help keep entrances and roads clear for emergency services and carers who need to visit the vulnerable.

Leisure car parks

Our free car parks at Jennycliff, Mount Batten and Devil’s Point have re-opened, but please observe social distancing while you enjoy these locations.

Blue Badges

We are continuing to process Blue Badge applications and renewals.

However, if you have a Blue Badge that expired on or after 1 January 2020 (or is due to expire soon) it will be valid in Council car parks and Council on-street parking areas until 30 September 2020.

This is in line with national guidance to support people during the COVID-19 pandemic.

It does not apply to private car parks.

Bus passes

We've temporarily removed time restrictions on national bus passes so that older people can take advantage of the early opening arrangements many shops are offering during the coronavirus outbreak. Find out more information.

Special arrangements are being put in place for holders of disabled persons concessionary bus passes expiring on or before 31 August 2020. We will be renewing all disabled persons passes automatically without the need for customers to provide supporting evidence. Renewed passes will be issued for a period of 12 months from the date of issue. All affected customers will be contacted by the Sustainable Transport Team over the coming weeks.

Applying for a bus pass

While our customer facing offices are closed, anyone wishing to apply for a concessionary bus pass for the first time can do so by emailing the relevant documents to publictransport@plymouth.gov.uk.

All applicants will need to provide a recent digital photograph of themselves, together with proof that they live in Plymouth.  Depending on the reasons for eligibility we will also need to see proof of age or proof of disability.  Full details of the documents we will accept can be found on our bus pass page. Documents can be scanned or photographed and emailed to this email address.  If acceptable your new pass will be processed and you will receive it through the post within 14 days of submitting your application.  If there are any issues with the documents you have provided a member of our team will email you explaining what else may be needed or the reasons why your application cannot be processed.

If your pass is lost, stolen or damaged and you wish to obtain a replacement please call us on 01752 668000.  Please note that a £10 charge will be made for all replacement passes and this will need to be paid by debit or credit card at the time of your call.

Bus operators

Plymouth Citybus

Plymouth Citybus have been running emergency timetables but will be doubling their services from Sunday 31 May. For more information and to view their 'making travel safer' guide see their network update.

Stagecoach

Stagecoach are running emergency timetables. More information is available on the Stagecoach website.

They are offering free bus travel to all NHS workers on production of their NHS ID card. 

Stagecoach advice on staying safe can be found on their travelling safely FAQs page.

Park and ride services

A revised timetable is operating on park and ride services from The George and Milehouse. The indoor customer waiting facility at The George is currently closed. The Coypool park and ride service has been suspended until further notice. See our park and ride page for more info.

Tamar Bridge and Torpoint Ferry

The Tamar Bridge is open and the Torpoint Ferry is running. All tolls on both (including TamarTag account fees) have been temporarily suspended for an initial period of three weeks (from midnight on Tuesday 24 March). This will be reviewed as the situation develops. See the Tamar Crossings website for full details.

Ferry services

The following ferry services have been suspended until further notice:

Rail services

Great Western Railway (GWR) are running a reduced service. More information is available on the GWR website.

Coach services

The coach station waiting area is closed until further notice. 

The following coach operators have suspended all services until further notice.

Cycling

  • cycle training - is currently not being provided due. This service will resume as soon as possible
  • bike hire - please contact bike hire providers directly regarding bike hire available at the current time
  • looking after your bike - maintenance courses are currently not being run and open workshop evenings have also been cancelled. These services will resume as soon as possible
  • cycling groups - led rides are currently not being run in Plymouth. These services will resume as soon as possible
  • bike links - this programme has been suspended. This service will resume as soon as possible.