Coronavirus (Covid-19): Information about Parking and Travel

Page updated: 23 November 2020

Information about parking and travel disruptions.

Parking

Charging car parks

We are currently offering one hour’s free parking in the City Market, Guildhall and Marks and Spencer (Cornwall Street) car parks to support businesses offering ‘click and collect’ services.

Apart from this, usual charges will continue to apply in our car parks, except for on-duty NHS staff, health and social care workers and NHS volunteers displaying a valid Council health, care and volunteer workers parking pass.

Please follow social distancing guidance whilst using our car parks.

Payment machines in our city centre car parks no longer take cash. Customers can pay by credit or debit card or by using RingGo (via the mobile phone app, website or by phone). Our multi-storey car parks only accept credit and debit cards.

Parking and bus lane fines

We are enforcing on and off-street restrictions as normal, including yellow lines, footway parking, resident permit zones, disabled parking bays, loading and unloading and car parks. All motorists should ensure they comply with signage and restrictions. Requests for enforcement should be made on our report a parking issue page.

Resident parking schemes

Residential permit restrictions remain as they were set up, to help local people park near their homes, particularly in areas close to the city centre and to large employers.

We are asking that people continue to observe restrictions as it will help keep entrances and roads clear for emergency services and carers who need to visit the vulnerable.

Leisure car parks

Our free car parks at Jennycliff, Mount Batten and Devil’s Point are open but please observe social distancing while you enjoy these locations.

Blue Badges

We are continuing to process Blue Badge applications and renewals.

Bus passes

Applying for a bus pass

While our customer facing offices are closed you can now apply for your first concessionary bus pass online. Details are on our bus pass page.  If you have any queries please contact the Sustainable Transport Team on publictransport@plymouth.gov.uk.

Renewals

Special arrangements are being put in place for holders of disabled persons concessionary bus passes expiring on or before 31 December 2020. We will be renewing all disabled persons passes automatically without the need for customers to provide supporting evidence. Renewed passes will be issued for a period of 12 months from the date of issue. All affected customers will be contacted by the Sustainable Transport Team the month prior to their current pass expiring.

Buses

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

Plymouth Citybus

Most Plymouth Citybus services have returned to timetables that are similar to their pre-coronavirus times. For the latest updates visit the Citybus website.

Stagecoach

Visit the Stagecoach website for the latest information. For advice on staying safe visit their travelling safely FAQs page.

Park and ride services

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

The George and Milehouse services are operating but the indoor customer waiting facility at The George is currently closed. The Coypool park and ride service is operating to a revised timetable. Please visit the Stagecoach website for the latest timetable information or see our park and ride page for more information.

Tamar Bridge and Torpoint Ferry

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

The Tamar Bridge is open and the Torpoint Ferry is running. See the Tamar Crossings website for full details.

Other ferry services

Face coverings are now compulsory on all public transport, unless you meet one of the exemption criteria.

A reduced Mount Batten Ferry service has now resumed. Please check the Mount Batten Ferry website for more information and social distancing requirements.

The Cremyll Ferry is running to a reduced timetable during lockdown. Measures are in place to support social distancing and ensure everyone's safety – please check the Plymouth Boat Trips website before setting out. Please bear in mind that while the park at Mount Edgcumbe is open, all facilities and the house remain closed. There are a limited number of public toilets available at Cremyll and there is just one toilet at Admirals Hard (Cremyll Street), which is only for people with a radar key.

Trains

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

GWR are now running most of their services to and from Plymouth. Please check the GWR website before setting out.

The Tamar Valley Line is operating its normal timetable, please check the Tamar Valley Line website before setting out.

CrossCountry services between Plymouth and Bristol are operating hourly frequency. Please check the CrossCountry Trains website before setting out.

Coaches

Face coverings are compulsory on all public transport, unless you meet one of the exemption criteria.

Coaches are operating to and from Plymouth Coach Station but the waiting area building is closed until further notice.

National Express have resumed limited coach operations.

The Falcon is running to a limited timetable. Please refer to the Stagecoach website for full details.

Megabus have suspended all services to and from Plymouth until further notice.

Cycling

  • Cycle training - currently run on a one-to-one basis. The Commuter Tutor programme also offers one-to-one sessions to review a route to work and back, accompanied by one of our instructors.
  • Bike hire - please contact bike hire providers directly regarding bike hire available at the current time.
  • Looking after your bike - our cycle maintenance service and workshops have been temporarily suspended but we are currently offering basic maintenance courses through Bikespace free of charge. Free Dr Bike events are still being run in workplaces around Plymouth.
  • Cycling groups - all cycling group and led ride activities have been temporarily suspended.
  • Bike links - this service has resumed.

Community transport

Shopmobility is now open for wheelchair and scooter hire from 9am to 2pm, Monday to Saturday. A limited dial-a-ride service is also operating. Visit the Access Plymouth website or call 01752 600633.