Electoral Canvass 2020

Every year we update the electoral register to confirm who is eligible to vote. This is called the annual canvass.

We send a household enquiry form to every household in the city, which lists the current details on the electoral register for your property.

There will be two different forms sent out:

  • A shorter form that only needs to be returned if you need to change any details.
  • A longer form that must be completed and returned to us.

The form will explain what you need to do. Read it carefully and follow the instructions.

What you need to do

One member of the household has to update or confirm the names of anyone aged 16 or over who live at your property. Please remember to:

  • check that all the details are correct

  • add any missing names that should be on the form

  • cross out any names of people that have moved out

  • confirm that everything is correct, even if there are no changes

  • return the form as soon as you get it.

How to return the form

  • You can return the form online or by post. If there are no changes, you can let us know by texting 80212 (standard charges apply) or by calling 0800 1979 871.

  • Return the form straight away and save us money on printing reminder forms and employing canvassers – we can spend this money on other vital services.

  • We will be sending out forms by post around the end of July, with regular reminders after that.

  • The online, telephone and text response services will be live from the beginning of July to 31 December 2020.

Responding after receiving an email

If we have your email address, we may also send you an email to remind you to update or confirm your household details online. If you entered your email address when you registered to vote, we are allowed to use it for electoral purposes. This email will also include your two security codes.

  • The sender of the email will be ‘Plymouth City Council’.

  • The email address will be ero@plymouth.gov.uk.

This is an official email account that we use. If you update or confirm your details by email, you do not need to return your paper form.

If you don’t return the form

  • Every property is legally required to return a form. If you don’t return the form, you may get a fine.

  • If you don’t return it promptly, we have to print and send out more forms.

  • We employ canvassers who visit properties to help people return their forms.

  • We will keep sending forms until 1 December when the register is published.

  • If you don’t respond, we may remove your name from the electoral register. This means you can’t vote and your credit score will be affected.

  • If you need a new form, email ero@plymouth.gov.uk or call 01752 304866 to request a new one.


Registering a new elector

The canvass form sent to your address is not a registration form.

Anyone at your address who is eligible to vote and is added in your reply to the canvass form will not become a voter until they apply to register themselves online here.

Applications take around 5 minutes to complete and applicants' will need to supply their National Insurance number and date of birth.

If no registration is received from new eligible individuals at your address we contact them by email or post.

We ask that the person applies as soon as possible so that we do not have to contact them to complete the registration process.


Opting out of the open register

You can opt out from appearing on the open register at any time using our online form.

Changing the way you cast your vote

Further information on how to arrange or cancel a postal or proxy vote.