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Plymouth Safeguarding Adult Partnership (PSAP) annual data 2023 to 2024

Activity

Graphs showing numbers of cases for safeguarding

In 2023/24 7,525 Safeguarding Referrals were received. Demand (Referrals received) increased on 22/23 levels to its highest level yet (an increase of 4.5%). The longer-term trend is upward with the number of referrals received growing year on year (with 22/23 an exception).

7,646 safeguarding referrals were completed under the triage process (as opposed received) and of these 1,025 (13%) were triaged as a Safeguarding Concern, i.e. met the Care Act definition for a statutory safeguarding response. This means that the conversion rate from Referral to Concern has risen slightly (in 2022/23 12.2% of Referrals became a Concern).

The number of Safeguarding Concerns completed in 2023/24 was 1,092, 27% more than the 860 completed in 2022/23 (greatly aided by a change of Case Management System). The number of Section 42 Safeguarding Enquiries completed in 2022/23 was 469 23%, higher than the 382 completed in 2022/23.

The chart below illustrates that during 2022/23, 58% of completed Concerns resulted in a S42 enquiry (a drop from 65% in 22/23).  NFA indicates no further action under the safeguarding process, but other interventions may have resulted.  

Pie chart showing outcomes for safeguarding concerns

Location

Graph showing location of safeguarding enquiries

A person’s own home (which could include a number of settings) continues to be the highest percentage of locations reported, in 2023/24, 61% of completed enquiries were recorded under that location, down from 62% in 2022/23.

The percentage of s42 enquiries reported within a care home setting (nursing or residential) has fallen again from 19% (85) to 17% (87).

The distribution of safeguarding across other location settings has remained relatively unchanged in 2022/23.

Categories of abuse

Graph showing categories of abuse

The five most common categories of abuse are unchanged in 2023/24, Neglect / Acts of Omission is still the most common, and rose from 17% to 20%. Second once more was Financial /  Material Abuse, remaining at 16%. This was followed by Self Neglect, rising from 4th (13%) to 3rd (15%), Physical Abuse (remaining at 15%) and Psychological Abuse (dropping from 13% to 11%).

In 2023/24 the numbers of S42 Enquiries relating to Organisational Abuse decreased from 178 to 49, ending the trend of the previous two years.

Demographics

Bar chart showing numbers of individuals involved in safeguarding concerns

Again, in 2023/24 people aged 65 and over were the subject of a safeguarding concern more often than those aged 18 to 64. The difference between the two age groups is narrower than in 2022/23, with 53% (down from 55%) of concerns involving those aged 65 and over, compared to 47% (up from 45%) aged 18 to 64.

When it comes to the split for S42 enquiries however, arguably a better measure as these are cases that have been progressed for investigation, the pattern from 22/23 is repeated and those Aged 18-64 were the most prevalent (53.5% vs 46.5%).

Females are the most likely subjects for safeguarding, at 57% (up from 54%) for concerns, and also 60% (up from 55%) for a S42 enquiry. In both cases the percentage for Females has risen.

Pie chart showing individuals involved in safeguarding concerns by gender

Making safeguarding personal

  • 70% of people identified their preferred outcomes
  • 16% of people were not asked for their preferred outcomes
  • 12% of people did not identify their preferred outcomes

In 2023/24, 82% of individuals who were the subject of a completed safeguarding enquiry were asked if they had a desired outcome at the start of the enquiry, down from 88% in 22/23. Audits have shown that there are plausible reasons for the majority of those not asked, due to their individual circumstances. 

In 2023/24 64% of desired outcomes were fully met, this is a decrease from 70% in 2022/23. The percentage of outcomes partially met increased 29% compared to 27% in 2023/24. Practitioners endeavour to support people to hold realistic desired outcomes but this is not always achievable.

Overall, in 2023/24 93.6% of expressed outcomes were partially or fully met, down from 96.9% in 22/23.

Bar chart showing percent of people who expressed an outcome fully met, partially met and not me