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Make a payment

You can pay online for these services:

Allotment charges

  • Existing tenants  - when asked for a reference number, please enter the number shown on your invoice (if you use any other number or reference your payment will not be allocated to your account)
  • New tenants 

Bereavement Services

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Boat mooring

Boat storage

Business Improvement District

Building control

Business rates (NNDR)

Copy certificate (birth, marriage, civil partnership or death) 

Council Tax - payments will take up to 2 working days to show on your Council Tax account. If you have a payment question after this time, submit a General enquiry quoting your Council Tax reference number

Environmental information request

Fixed penalty notice (FPN) - littering and waste fines

Flood defence consent permits

Housing benefit overpayment

Invoice payments

Lord Mayor's Charity

Music set hire

Nursery payments - Ham Drive nursery

Parking and bus lane fines


Residents parking permit

Sports Development (Activity) - for taking part in one of our activities

Sports Development (Workshop) - for attending a coach education workshop or course

Street naming and numbering

Street works fixed penalty notices (FPN)

The Box

Other ways to pay

Direct debit

Set up a direct debit to pay your Council Tax or business rates.


Pay by credit or debit card on our 24-hour automated payment line: 0300 4560519.

Use the payment for Council Tax, business rates, housing benefit overpayment or general invoices.

You will need your payment reference number before you call.

In person

Payments will take up to 4 working days to reach us. 

Pay your Council Tax bill or general invoice at your local post office.

Pay your Council Tax bill at your local PayPoint store.