Skip to main content

Make a payment

You can pay online for these services:

Allotment charges

  • Existing tenants  - when asked for a reference number, please enter the number shown on your invoice (if you use any other number or reference your payment will not be allocated to your account)
  • New tenants 

Bereavement Services

Blue badge

Boat mooring

Boat storage

Business Improvement District

Building control

Business rates (NNDR)

Copy certificate (birth, marriage, civil partnership or death) 

Council Tax - payments will take up to 2 working days to show on your Council Tax account. If you have a payment question after this time, submit a General enquiry quoting your Council Tax reference number

Environmental information request

Fixed penalty notice (FPN) - littering and waste fines

Flood defence consent permits

Housing benefit overpayment

Invoice payments

Lord Mayor's Charity

Music set hire

Nursery payments - Ham Drive nursery

Parking and bus lane fines


Residents parking permit

Sports Development (Activity) - for taking part in one of our activities

Sports Development (Workshop) - for attending a coach education workshop or course

Street naming and numbering

Street works fixed penalty notices (FPN)

The Box

Other ways to pay

Direct debit

Set up a direct debit to pay your Council Tax or business rates.


Pay by credit or debit card on our 24-hour automated payment line: 0300 4560519.

Pay your Council Tax, business rates, housing benefit overpayment or general invoice.

In person

Payments will take up to 4 working days to reach us. 

Pay your Council Tax bill or general invoice at your local post office.

Pay your Council Tax bill at your local PayPoint store.