Manage your transactions with us with one account, called the My Plymouth account.
This means you will be able to view any interactions you have had with us and view and manage your council tax or benefits information with just one login.
What you need to do
If you had an account with us before 16 December 2020 you may need to register for a new My Plymouth account.
Before 16 December 2020, we had two account systems, one that let you manage your council tax and other benefits and one for other council services such as requesting a parking permit.
If you had an account for your council tax or benefits
You will need to register for a new My Plymouth account.
If you had an account for other council services such as parking permits
You already have a My Plymouth account. Log in to add your council tax and/or other benefits information.
When registering for a new account or adding new information to an existing My Plymouth account, you will need to have the following information to hand:
For Council Tax
- Council tax reference number (as found on your bill)
- Surname
- Postcode
For Benefits
- Benefits reference number (as found on your award letter)
- Nation Insurance Number
- Surname
- Postcode
For Business Rates
- Business Rates reference number (as found on your bill)
- Surname/Company name
- Postcode
For Landlords
- Creditor Reference number
- Bank Account number
- Postcode