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Pay your business rates


You can make payments quickly and easily online.

You will need your:

  • Business rates reference number (You can find this on your bill. It's an 8 digit number beginning with 7)
  • bank details

We do not accept American Express.

Direct Debit

Set up a Direct Debit

Amend your Direct Debit

You can choose to pay:

  • monthly (choose from 10 or 12 monthly payments, taken on 1st or 15th of each month)
  • weekly

To amend your current direct debit complete the online contact form. We will action your request within 5 working days.

Internet and telephone banking

Our bank details are:

  • Barclays Bank sort code: 20-30-54
  • Barclays Bank account number: 53666298
  • Account name: Plymouth City Council - NDR

You will need your business rates reference number. (You can find this on your bill. It's an 8 digit number beginning with 7)

Pay by phone

Pay by phone using our 24-hour automated payment line:

0300 4560519

We do not accept American Express.

BID customers

BID customers cannot pay by phone. Please use a different method to make payment.

Business Rates are unable to accept payments via your local post office or pay point as the bills do not contain the required barcode.

Problems paying your business rates

If you do not make your payments on time, we'll send you a reminder or final notice shortly after the due date.

If you have trouble meeting your payments, please get in touch using the online contact form and a member of the team will be in touch. 

We may be able to enter into an arrangement depending on your circumstances even if it is on a temporary basis.