COVID-19: Council services during pandemic

 

The Council has pledged to do everything it can to keep day to day services running through the pandemic while ensuring the safety of staff and residents.

Caring for Plymouth, the partnership between the Council, Livewell Southwest and a large number of voluntary and community sector organisations, are continuing to provide a vital lifeline for people who are clinically extremely vulnerable to COVID-19. Services are focussed on people who do not have established support networks so that they can access emotional support, access to food, medicine collection and support with paying bills and accessing money.

And our economic development team has been working hard to distribute grants to local businesses, and looking at what support will be needed as the City begins to reopen, as part of the Government roadmap. More information.

Bin collections and recycling centres

Refuse collections are continuing as usual and both Chelson Meadow and Weston Mill household recycling centres remain open during their normal opening hours. More information. However, from the 16 April, Weston Mill will be open on Mondays and Fridays, as well as at weekends. More information

If anyone in your home is experiencing COVID-19 symptoms, bags containing used tissues should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Streets

Our gulley and drain cleansing schedules continue to operate as usual. Street cleaning and grounds works are also continuing.

Parks, open spaces and play areas

All our parks, nature reserves and play parks remain open. If you visit a play area for exercising please use hand sanitiser before and after and think about how you long you stay, to give everyone a chance to use it safely. Please don't use play areas if you or your child aren’t feeling well.

Allotments remain open for allotment holders only.

Skate parks across the city are open. We would encourage people to only use them in accordance with the government guidance on exercise. 

Tennis courts across the city are open.

Multi-use game areas, like basketball and five-a-side football courts, are open.

Further updates will appear here and on our Nature Plymouth Facebook page.

Public toilets

Council-run public toilets remain open.

Leisure centres

As part of the national reopening of the leisure sector, the gym and new changing rooms at Plymouth Life Centre be available from 12pm on Monday 12 April, with the 50 metre pool and leisure pool opening at the end of April. Other facilities and activities will also begin to reopen in accordance with the Government’s roadmap to easing lockdown restrictions. Work on the diving pool is expected to be complete by early June.

Other leisure facilities will be open in line with Government announcements of the sector, including the Brickfields Athletics Track and All Weather Pitch from 29 March and indoor facilities at Brickfields and Plympton Swimming Pool from 12 April. The Council recently gave the go-ahead for the outdoor pools (Tinside Lido and Mount Wise Swimming Pools) to open on 1 May, a month earlier than usual.

More information

Libraries

From Monday 12 April people will be able to browse the shelves and book PCs again at Central, Crownhill, Devonport, Efford and Plympton libraries, which are currently open only for ‘select and collect’ pick-ups and essential PC use.

Estover (which has been fully closed during lockdown) will reopen on Tuesday 13 April, along with Peverell, Southway and St Budeaux.

North Prospect (which has also been closed) and Plymstock will follow from Wednesday 14 April.

As before, special measures and reduced opening hours will be in place at all libraries to ensure the safety of staff and customers, in line with national guidance.

More information

The Box

The Box has closed. Anyone with booked tickets is being contacted about new dates. The Tourist Information Centre on the Barbican is also shut.

Registration service

The register office remains open for birth registrations, death registrations (can be made over the phone), notice of marriage appointments and virtual citizenship ceremonies. More information.

Licensing and Public Protection teams

We have a duty to ensure that businesses and venues are complying with the Government guidelines. Teams will continue to visit premises that are allowed to open to provide information and support on how to do this.

Plymouth Market

Plymouth Market is open for essential shopping and the one-hour 'click-and-collect' introduced in council-owned car parks at The Guildhall, Market, and Marks and Spencer, to help traders complete with the major online retailers will continue.

Education

Schools and colleges have now reopened for face-to-face learning. Please check with your school for details.

Early years settings and childminders remain open. Please check with your provider.

Youth centres will remain open with limited access by appointment only to the public.