Taxi Ranks and Fares

We are responsible for licensing the following vehicles carrying up to and including eight passengers:

  • Hackney Carriage Vehicles: these are usually London style cabs known as taxi’s, and can be flagged down in the street or pre-booked. 
  • Private Hire Vehicles:  These are usually saloon cars or people carriers and must be pre-booked; they can’t use a taxi rank or be flagged down. 


We make sure that you travel safely by checking and licensing taxis, private hire vehicles and drivers. All vehicles have a licensing plate fixed to the back and drivers must wear a badge. Don't get into a vehicle if you don't think it's licensed - report it to or 01752 304141.

You can find a list of licensed drivers on our licensing register website.

HACKNEY CARRIAGE TABLE OF FARES (Effective from 18 January 2022)

Made by virtue of Section 23 of the Plymouth City Council Act 1975

The driver must not refuse, without reasonable excuse, to take a hirer or would be hirer to any place within the licensing district, Section 53, Town and Police Clauses Act 1847.

Applies to ALL journeys within the City boundary, and to journeys outside the City boundary unless agreed otherwise between driver and hirer, PRIOR to the hiring being commenced. Fares detailed below are the MAXIMUM fares that may be charged. Hirings may be undertaken without the use of the meter where there is a prior contract with a public authority or for a period in excess of one hour. No other charges may be made.

Tariff one

Applies Monday to Saturday from 6am to 7pm

  • For any distance up to one sixth of a mile - £3.30
  • For each subsequent one sixth of a mile or part thereof - 30p
  • For each completed period of 90 seconds - 30p

Tariff two

Applies Monday to Saturday from 7pm to 6am, and Sundays/Bank Holidays from 6am to 6am the following day.

  • For any distance up to one seventh of a mile - £3.80
  • For each subsequent one seventh of a mile or part thereof - 30p
  • For each completed period of 60 seconds - 30p

Tariff three

Applies from 7pm Christmas Eve to 6am 27 December and from 7pm 31 December to 6am 1 January.

  • For any distance up to one sixth of a mile - £6.60
  • For each subsequent one sixth of a mile or part thereof - 60p
  • For each completed period of 90 seconds - 60p

Extra charges

One-off charges per journey

  • Each additional passenger after the second (accompanied children under the age of 3 are not charged, two children between 3 & 12 to be charged as one) - 20p
  • Entrance to MOD establishments, booking fee, or from Plymouth Railway Station (subject to permit) - 50p
  • For each uncaged animal except guide, hearing or other assistance dogs - 50p
  • In the event of extra public holidays being announced within the life of this tariff, the tariff stands with an additional charge to be added to the meter for each hiring on the new public holiday - 50p
  • Fuel to be added to each hiring if and when fuel oil is at £1.50 per litre at Home Park Service Station (Outland Road) with a further 10p for each subsequent increase of 10p per litre - 10p
  • For any soiling of the vehicle, inside or out - up to £100
  • Toll charges at current rate for return journey


Ranks operate for 24 hours unless otherwise stated.


  • Guildhall (car park)
  • Royal Parade (Theatre Royal)
  • Royal Parade (Brass Monkey): Midnight to 6am
  • Raleigh Street
  • Cornwall Street West (rank 1)
  • Cornwall Street West (rank 2): 6pm to 6am
  • Mayflower Street (Karma)
  • Mayflower Street (Iceland)
  • Mill Street (Good Companions)
  • Charles Street
  • Old Town Street
  • Exeter Street
  • Bretonside
  • Whimple Street
  • Princess Street: 10pm to 9am
  • Finewell Street
  • The Parade (rank 1)
  • The Parade (rank 2): 9pm to 6am
  • Madeira Road (Junction Hoe Road)
  • Derry’s Cross (Reel cinema)
  • Derry’s Cross (Pizza Express)
  • Union Street (Walkabout - South side): 11.30pm to 5.30am
  • Union Street (Kularoos - North side): 11.30pm to 5.30am
  • Martin Street: 9pm to 6am
  • The Octagon
  • Western Approach: Midnight to 6am
  • Union Street (Dance Academy): 8pm to 6am
  • Tavistock Place: 6pm to 6am
  • Derry’s Cross (Dial a Ride): 6pm to 6am
  • Armada Way
  • The Barbican (Tourist Information Centre): 6pm to 6am
  • Admirals Hard (Cremyll ferry)
  • Albert Road (Dockyard)
  • Cross Park Road
  • Ferry Road (Torpoint ferry)
  • Saltash Road
  • Wolseley Road
  • St Levan Road
  • Church Street
  • Ham Drive
  • Ridgeway (Post Office Pub)
  • Ridgeway (Joshua Reynolds Pub)
  • Derriford Hospital
  • Mutley Plain 1 (top end taxi shelter)
  • Mutley Plain 2 (middle bus lay-by): 8pm to 6am
  • Mutley Plain 3 (Mutley Crown): 8pm to 6am
  • Houndiscombe Road
  • Plymouth Train Station (permits only)
  • Drake Circus (University): Midnight to 6am
  • North Hill (Sherwell Arcade): 6pm to 6am
  • Madden Road
  • Plymstock Broadway car park
  • Barbican Approach Road: 11pm to 5am

Consultation is invited on proposals to alter the existing stand for the use of hackney carriages (taxi rank) located at Charles Street, Plymouth to enable the Charles Cross Improvement Scheme.

The scheme, now nearing completion, will reduce traffic delays and improve traffic flow by increasing capacity for all vehicles whilst making crossings friendlier for pedestrians and cyclists. The project includes:

●          Construction of additional traffic lanes

●          Bus stop route alterations

●          Installation of new traffic signals

●          Street lighting and signage

Charles Street Hackney Carriage Stand is being widened to provide an additional lane southbound to improve capacity. The existing stand at Charles Street (north east side) is located outside the Plymouth College of Art. The stand is permitted for 3 vehicles and is operational for 24 hours per day. The stand will move from a point 113 metres north west of the junction with Charles Cross Roundabout for a distance of 16 metres in a north westerly direction. The stand is moving to allow for the widening of the towards Charles Cross roundabout. The stand will remain permitted for 3 vehicles and operational for 24 hours per day.

The consultation period commenced on Tuesday 5th November 2019 and submissions can be made until Wednesday 6th December 2019.

Any written objections or representations should be sent in writing or by email by the closing date to:


Mrs Rachael Hind

Licensing Manager

Public Protection Service,

Plymouth City Council,

Windsor House,

Tavistock Road,





 Charles Cross Improvement Scheme Plan [PDF, 239KB]

 Charles Street Hackney Carriage Stand Plan [PDF, 169KB]

 Charles Street Public Notice [PDF, 160KB]


Please note that anonymous submissions may not be considered.

Disabled access

All hackney carriages can take a standard wheelchair and many private hire operators have accessible vehicles. Drivers will do their best to help disabled passengers but some won't be able to help due to medical conditions.

Make a complaint

If you wish report an issue about a taxi or private hire driver/vehicle please complete our make a complaint about a driver, vehicle or operator online form.