2021 BT payphone consultation

British Telecom (BT) are consulting the local community and the Council on the removal of 25 public payphones within the city. As part of this consultation process, BT asks that if anyone has any comments, that they forward them to the Local Authority.

BT have placed notices in the relevant payphone kiosks and the consultation period closes at midnight on Monday 22 April 2021.

The kiosks are as follows:

Address Postcode Average calls per month Ward
Oakham Road, Plymouth PL5 4JB 7 Budshead
Thirlmere Gardens, Derriford, Plymouth PL6 5HF 1 Budshead
Junction Eggbuckland Road, Mannamead Road, Plymouth PL3 4SR 6 Compton
Pasley Street, Plymouth PL2 1DP 2 Devonport
Cumberland Road, Plymouth PL1 4HX 21 Devonport

Cumberland Road, Plymouth

PL1 4HX 35 Devonport
Junction Clowance Street, George Street, Plymouth PL1 4HS 7 Devonport
Junction Plymouth Road, Crabtree Close, Plymouth PL3 6EL 1 Efford and Lipson
Beacon Park Road, Plymouth PL2 2PE 8 Ham
Tangmere Avenue, Plymouth PL5 2SZ 4 Honicknowle
Junction Chaucer Way, Sheridan Road, Plymouth PL5 3EZ 22 Honicknowle
Adjacent to 113 Langdale Gardens, Plymouth PL6 8SN 4 Moor View
Segrave Road, Plymouth PL2 3DP 21 Peverell
Turnchapel Village, Boringdon Road, Turnchapel, Plymouth PL9 9TF 1 Plymstock Radford
Roberts Road, Plymouth PL5 1DP 6 St Budeaux
Kelly Close, Plymouth PL5 1DS 8 St Budeaux
St Budeaux Square, Wolseley Road, Plymouth PL5 1JP 29 St Budeaux
Opposite Barrack Place, Cremyll Street, Plymouth PL1 3RF 0 St Peter and The Waterfront
Outside West Hoe PO, West Hoe Road, Plymouth PL1 3BH 24 St Peter and The Waterfront
Junction Lambhay Street, Lambhay Hill, Plymouth PL1 2NW 7 St Peter and The Waterfront
North Road West/Archer Terrace, North Road West, Plymouth PL1 5DE 19 St Peter and The Waterfront
De La Hay Avenue, Plymouth PL3 4HS 4 Stoke
Near No. 89 Wilton Street, Plymouth PL1 5LT 23 Stoke
Central Park Avenue, Plymouth PL1 1AA 12 Stoke
South Milton Street, Plymouth PL4 0QD 4 Sutton and Mount Gould

Any comments you wish to make must be received by midnight on Monday 22 April 2021. If you have comments in support, or to object to the removal of a payphone please email planningpolicy@plymouth.gov.uk or by writing to City Planning Team, Ballard House, West Hoe Road, Plymouth, PL1 3BJ.

After this date, the Council will need to make an initial decision on whether to object to the removal of any of the payphones and publish this for consultation for a further 30 days. The Council must then send its final decision to BT by 21 June 2021.

Please be aware that Plymouth City Council are not the determining authority in relation to the removal of payphones by BT, we are being consulted on the proposals.

If the phone box is the traditional red 'heritage' box and the community wishes to make them an asset that local people can enjoy, then please visit the BT website.


Past consultations

2020 BT payphone consultation

Please see below a copy of the 'First and Final Notification' documents that were part of the 2020 consultation:

PDF icon Final Notification [PDF, 78KB]

PDF icon First Notification [PDF, 64KB]