Making a payment
Pay your business rates online
You will need your business rates account number (You can find this on your bill. It's an 8 digit number beginning with 7)
Discounts and exemptions
Small business rate relief (SBRR)
Expanded Retail Discount request
For any other discount or exemption please complete an online contact form or see our reductions or exemptions page.
Changing address or registering for business rates
Registration and change of address or circumstances form
Change of occupier or tenant form. (for landlords and building owners)
For any other circumstances complete an online contact form.
Summons and payment problems
If you have received a summons you can apply for a payment arrangement by submitting an online contact form detailing your proposed payment arrangement.
Viewing your bill and payments online
Sign up for a My Plymouth account.
Refunds
If you have received a bill from us advising you that your account is credit please complete a credit refund request to give us your bank details so we can refund the credit to you.
Property improvement
If you've been asked to complete a property improvement form.
Anything else
If you need to contact us and any of the above links don't meet your needs, complete an online contact form.