Parking and bus lane fines
If you receive a parking or bus lane fine don't ignore, it could cost you more.
If you do want to appeal, it is a legal requirement that all challenges are made in writing, which can be done online (using the button above). You'll need to have the Penalty Charge Notice number (beginning PL) to pay or appeal. We will normally send replies to appeals by email (if provided), please check your junk mail folder and spam filters in case our reply gets directed there. Alternatively you can send a letter in the post, however we cannot accept responsibility for postal delays and recommend the online option is used wherever possible.
If you want to challenge a PCN, do not pay it. If you do, we will close the case as you have accepted liability.
If your challenge is received within the discount period, the fine will be put on hold while we consider your comments. If we accept your challenge we'll cancel your fine and tell you in writing. If we reject your challenge we'll inform you in writing and offer you a 14 day period to make the discounted payment as full and final payment to close the case. Your options to contest the fine further will be outlined in the rejection letter.
Call us Monday to Friday 8.30am to 5pm on 01752 546220 (select option 2) with your registration number and we'll give you the PCN number.