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Report a parking issue

Faulty machine

Although our parking machines are regularly checked by a team of maintenance technicians, faults do sometimes happen. If a parking machine is broken or damaged let us know. You must purchase a ticket from another machine nearby or use RingGo to pay for parking.

If you need to request a refund you must use the refund option below.

Request parking enforcement

Vehicles parked on footways, yellow lines, school restrictions or in front of dropped kerbs can cause obstruction, congestion, and even endanger pedestrians and other road users.

This is not a callout service. Requests will be used to plan future patrols.

Report parking fraud

If you suspect someone of using a parking permit or disabled badge that they are not entitled to or you want to report potential fraud, please report it now. All allegations will be investigated by the council's fraud team in the strictest confidence.

Report faulty signs

Request a refund

If a machine hasn't given you the correct change, let us know. Once we've investigated we'll contact you.