Freedom of information (FOI)

If you can't find the information you are looking for you can ask for it under the Freedom of Information Act. (FOIA).

Before you make a FOI request check the information you want is not already available in our publication scheme.

How we deal with your request

We'll usually respond to your request within 20 working days. We'll either provide the information you've asked for or let you know if we:

  • don't hold the information you want
  • if it's already publicly available
  • if there's a cost for the information
  • if any of the information is exempt from disclosure

If there's a cost to answer your request we'll let you know how much it is before we give you the information. Once we receive payment the information will be sent to you.

Make a FOI request

 FOI request for information form [PDF, 124KB]

Please email your completed form to customerrelationsteam@plymouth.gov.uk, return to a Council office, or send it to Information Requests, Plymouth City Council, Ballard House, Plymouth, PL3 2BJ.

If you're not happy with how we have dealt with your request or disagree with any exemptions we've applied you can make a complaint to us. We'll tell you how to do this when we reply to your request.

If you would like to ask how to make a request you can call 01752 306120 or email customerrelationsteam@plymouth.gov.uk.