Incident Reporting and SHE Assure
We have a reporting and investigation process for accidents, incidents, illnesses, dangerous occurrences, near misses and hazards that involve employees, members of the public, service users and any others who are affected by the Council’s activities. It is vital that actions are taken and lessons learned from any incidents to prevent recurrence.
Reporting near misses and hazards gives managers the opportunity to control hazards which have the potential to cause harm before they do.
If you need to make a report please use the AssureGO+ portal to report. The school has been sent details on how to report incidents, and this should be made available to all staff.
Guidance on how to report incidents, near misses and hazards on SHE Assure can be found under the ‘Attachments’ module on SHE Assure. Guidance on incident investigation is also available.
There are a number of Health & Safety Incident Key Performance Indicator's (KPI's) to assist you with monitoring your H&S Incident management performance (these came into effect from August 2202). They are:
Incidents must be reported (i.e. logged onto SHE Assure either via the Assure Go+ portal or directly entered) within 2 days of the date of the incident
- Incidents must be closed (i.e. have reached "Approved" status on Assure, with all actions closed) within a given timeframe from the date of incident, based on their level of severity. The timeframes are:
- Insignificant/ Minor severity = 14 days
- Moderate severity = 28 days
- Major severity = 42 days
- 20% of the total of incidents in any given area must be Near Miss reports - this is to encourage such reporting, as by addressing Near Misses actual accidents can be prevented.
KPI data is available "live" on the SHE Assure Insights pages.
Incident Investigation
Investigating, in a systematic way, why incidents and accidents happen is critical to improving HSW culture and practice. Incident investigation is covered in Health and Safety Performance Standard HSPS10 (copy available under the ‘School Room Documents’ folder in the Attachments module on SHE Assure).
We have support and guidance documents available to assist staff in completing an investigation. These can be found under the ‘School Room Documents’ folder in the ‘Attachments’ module on SHE Assure.
Anyone responsible for investigating incidents should attend the HSW Assurance team’s Accident/Incident Investigation training.
The HSW Assurance Team analyses the data at a strategic level to look for themes and trends that may provide further insight into systemic, organisational and management issues that need addressing.