Self-Service information

Sign up for a My Plymouth account to view your council tax details online. 

Access My Accounts

If you register and create an account you'll also be able to:

  • view your council tax details
  • view your account balance
  • view your bill details
  • view any payments you've made
  • make a payment
  • view any documents we've sent you
  • view any housing benefit and council tax support you receive

Create an account

If you've already registered and can answer a few simple questions you can start using My Accounts straightaway.

Adding your account

Have your council tax bill ready, you will need to enter some information from your bill in order to validate your account. If you are adding a benefits account make sure you have your award letter or claim reference number to hand. 

Press 'My Accounts'

Press 'Add Account'

Select the service you wish to add

Enter the required information and press 'Validate Now'

If the validation is successful press the next button to finish adding your account.

Problems with your account

Use our online form to report a problem with your My Plymouth account. This includes logging into your account or any security or technical issues you find.

Report a problem