Library Privacy Policy

This privacy policy is specific to the library service. See also the Plymouth City Council Privacy Policy.

Joining the Library - Your data 

We ask for personal information from you when you join the library. This information is used to create and manage your library membership and will include your name, address, phone number, email address and date of birth. You can change or amend these details by speaking to staff in any library or online. We will not share these details with anyone unless required to by law. E.g. to prevent or detect crime.

If you have given us your email address we will use this to remind you when items you have borrowed are due for return or are overdue and when items you have reserved are ready for collection.

A record of the books who have borrowed or reserved is kept for two years, this can only be seen by you or library staff.

We use third-party library service providers and technologies to help deliver some of our services to you, including public computers, Wi-Fi, eBooks and Digital Magazines. If you choose to use such services, we may share your information with these third parties, but only as necessary for them to provide services to Plymouth Libraries.

Your membership information can be deleted at any time. Just ask a member of staff. If you choose not to use our services, we will delete your details after three years of inactivity, unless you have items on loan or are in credit/debit to the library service.

If you have any questions or concerns please speak to library staff or email us

May 2018