Houses in Multiple Occupation (HMO)

A home is a House in Multiple Occupation (HMO) if both of the following apply:

  • At least three tenants live there, forming more than one household
  • You share toilet, bathroom or kitchen facilities with other tenants

A HMO is considered to be licensable if all of the following apply:

  • At least five tenants live there, forming more than one household
  • You share toilet, bathroom or kitchen facilities with other tenants

Please see the prescribed description from the Secretary of State on the Legislation.gov.uk website.

A household is either a single person or members of the same family who live together. A family includes people who are:

  • Married or living together (including people in same-sex relationships)
  • Relatives or half-relatives for example grandparents, aunts, uncles, siblings
  • Step-parents and step-children

We're responsible for enforcing HMO standards and we inspect properties during the period of the licence. Inspections may also be part of an improvement program or following a complaint. Email communityconnections@plymouth.gov.uk or call 01752 398500 if you're a landlord and need advice or guidance on licensing your property.

If you’re a tenant and have a housing safety issue, we advise that you raise this matter to your landlord at the earliest opportunity. If you feel that there is no appropriate response, you can register a concern by submitting a Housing Improvement Service Request on our Housing improvements/disrepair page. Wherever possible we'll work with you and your landlord to improve the property but if this fails we can use enforcement powers.